Patient Pathway Support Specialist
3 weeks ago
We are seeking a highly organized and detail-oriented Patient Pathway Support Clerk to join our team at Harrogate and District NHS Foundation Trust. As a key member of our Long Term and Unscheduled Care Directorate, you will play a vital role in delivering an efficient and high-quality medical records service.
Main Responsibilities- Manage the storage, retrieval, and maintenance of patient health records, ensuring accurate and timely preparation of notes for Outpatient clinics.
- Input data and manage appointments on our electronic patient administration system, ensuring seamless communication with patients and staff.
- Make, change, or cancel appointments over the phone, adhering to Trust policies and procedures.
We are looking for an individual with:
- GCSE or equivalent in Maths and English grade D or above, or NVQ Level 2 or above in Business Administration.
- Previous experience working as a team and in a fast-paced environment.
Desirable qualifications include training in iCS, eRS, CRIS, and SystmOne, as well as previous experience working in a Medical Records Department or within the NHS.
What We OfferAs a valued member of our team, you will receive:
- 27 days holiday, plus bank holidays.
- A comprehensive benefits package, including NHS pension and discounts at selected shops and restaurants.
- Opportunities for career progression and professional development within the Trust.
We are committed to creating a supportive and inclusive work environment that values kindness, integrity, teamwork, and equality. If you are a motivated and detail-oriented individual who is passionate about delivering exceptional patient care, we encourage you to apply for this exciting opportunity.
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