Administrative Assistant
3 weeks ago
We are seeking a skilled and experienced Administrator to join our Repairs and Maintenance team in Thames Valley. The primary responsibility of this role is to work as part of a team in a call centre environment, assisting the operational team to deliver a quality service to all clients, including Housing Associations and Local Authorities, and their residents.
Key Tasks and Responsibilities- Answering calls to tenants in relation to repair works and dealing with queries in an effective manner.
- Using company systems to process orders adequately in order to invoice clients.
- Updating the system with all interactions with residents.
- Processing supervisory or trade reports to determine action required to resolve repairs.
- Resolution of minor complaints at call level.
- Maintaining logs and monitoring variation requests.
- Maintaining and acting on emails from contract mailboxes.
- Answering payment queries of both subcontract and client.
- Working with Supervisors and trades people to organise and schedule work.
- Ordering equipment needed for the operatives job.
- Keeping all activity logged and up-to-date in an accurate manner.
- Liaising with staff at customer sites, keeping them up-to-date with progress information.
- Following and supporting policies, procedures, initiatives, and work instructions related to sustainability improvement and environmental compliance.
- IT Literate
- Customer Service
- Maintenance sector terminology
- KPIs
- ROCC
- Previous experience in a similar role
- All staff has a personal responsibility and accountability to Axis to ensure that their day-to-day activities adhere to the Sustainability Policy Statement and Plan and minimise the impact upon the environment.
- It is the responsibility of all staff to ensure that their day-to-day activities embrace sustainability and reduce the impact upon the environment by minimising waste and maximising recycling; saving energy; minimising water usage and reporting any electrical faults, water leakage or other environmental concerns to the facilities or line manager.
- 22 days annual leave which increases with length of service
- Pension
- Perkbox rewards
- Long service rewards
- Volunteering days
- Cycle to work scheme
-
Administration Assistant
4 months ago
Thames Valley, United Kingdom Shoosmiths Full timeA leading UK law firm with a network of offices from the South Coast to Scotland, working together as one national team. An innovative practice and the first top 50 law firm to achieve “Platinum Standard” Investors in People, our values and culture are not just words on our website but are the heartbeat of the firm. The lack of barriers between...
-
Administration Assistant
4 months ago
Thames Valley, United Kingdom Shoosmiths Full timeShoosmiths is the law firm clients choose for excellent service, incisive thinking and above all for our ability to focus on what matters. From offices across the UK and Brussels, we support some of the world’s most exciting and ambitious businesses; amazing clients making an impact. We empower our people to be their authentic selves and deliver together...
-
Administrative Assistant
2 months ago
Thames Valley, United Kingdom Axis Europe Full timeJob SummaryWe are seeking an experienced Administrative Assistant to join our Repairs and Maintenance team at Axis Europe in Thames Valley. The successful candidate will be responsible for providing administrative support to the operational team, ensuring a high-quality service to clients, including Housing Associations and Local Authorities, and their...
-
Administrative Assistant
2 months ago
Thames Valley, United Kingdom Axis Europe Full timeJob SummaryWe are seeking an experienced Administrative Assistant to join our Repairs and Maintenance team at Axis Europe in Thames Valley. The successful candidate will be responsible for providing administrative support to the operational team, ensuring a high-quality service to clients, including Housing Associations and Local Authorities, and their...
-
Administrative Assistant
2 months ago
Thames Valley, United Kingdom Axis Europe Full timeJob SummaryWe are seeking an experienced Administrative Assistant to join our Repairs and Maintenance team at Axis Europe in Thames Valley. The successful candidate will be responsible for providing administrative support to the operational team, ensuring a high-quality service to clients, including Housing Associations and Local Authorities, and their...
-
Administrative Assistant
2 months ago
Thames Valley, United Kingdom Axis Europe Full timeJob SummaryWe are seeking an experienced Administrative Assistant to join our Repairs and Maintenance team at Axis Europe in Thames Valley. The successful candidate will be responsible for providing administrative support to the operational team, ensuring a high-quality service to clients, including Housing Associations and Local Authorities, and their...
-
Administrative Assistant
2 weeks ago
Thames Valley, United Kingdom Axis Europe Full timeRoleWe are seeking a skilled Administrator to join our Repairs and Maintenance team in Thames Valley. The primary responsibility of this role is to work as part of a team in a call centre environment, assisting the operational team to deliver a quality service to all clients, including Housing Associations and Local Authorities, and their residents.Key Tasks...
-
Administrative Assistant
2 weeks ago
Thames Valley, United Kingdom Axis Europe Full timeRoleWe are seeking a skilled Administrator to join our Repairs and Maintenance team in Thames Valley. The primary responsibility of this role is to work as part of a team in a call centre environment, assisting the operational team to deliver a quality service to all clients, including Housing Associations and Local Authorities, and their residents.Key Tasks...
-
Administrative Assistant
1 month ago
Thames Valley, United Kingdom Axis Europe Full timeRoleWe are seeking a skilled Administrator to join our Repairs and Maintenance team in Thames Valley. The primary responsibility of this role is to work as part of a team in a call centre environment, assisting the operational team to deliver a quality service to all clients, including Housing Associations and Local Authorities, and their residents.Key Tasks...
-
Administrative Assistant
1 month ago
Thames Valley, United Kingdom Axis Europe Full timeRoleWe are seeking a skilled Administrator to join our Repairs and Maintenance team in Thames Valley. The primary responsibility of this role is to work as part of a team in a call centre environment, assisting the operational team to deliver a quality service to all clients, including Housing Associations and Local Authorities, and their residents.Key Tasks...
-
Administrative Assistant
4 weeks ago
Thames Valley, United Kingdom Axis Europe Full timeRoleWe are seeking a skilled and experienced Administrator to join our Repairs and Maintenance team in Thames Valley. The primary responsibility of this role is to work as part of a team in a call centre environment, assisting the operational team to deliver a quality service to all clients, including Housing Associations and Local Authorities, and their...
-
Administrative Assistant
4 weeks ago
Thames Valley, United Kingdom Axis Europe Full timeRoleWe are seeking a skilled and experienced Administrator to join our Repairs and Maintenance team in Thames Valley. The primary responsibility of this role is to work as part of a team in a call centre environment, assisting the operational team to deliver a quality service to all clients, including Housing Associations and Local Authorities, and their...
-
Administrative Assistant
1 month ago
Thames Valley, United Kingdom Axis Europe Full timeRoleWe are seeking a skilled and experienced Administrator to join our Repairs and Maintenance team in Thames Valley. The primary responsibility of this role is to work as part of a team in a call centre environment, assisting the operational team to deliver a quality service to all clients, including Housing Associations and Local Authorities, and their...
-
Administrative Assistant
3 weeks ago
Thames Valley, United Kingdom Axis Europe Full timeRoleWe are seeking a skilled Administrator to join our Repairs and Maintenance team in Thames Valley. The primary responsibility of this role is to work as part of a team in a call centre environment, assisting the operational team to deliver a quality service to all clients, including Housing Associations and Local Authorities, and their residents.Key Tasks...
-
Administrative Assistant
1 month ago
Thames Valley, United Kingdom Axis Europe Full timeRoleWe are seeking a skilled and experienced Administrator to join our Repairs and Maintenance team in Thames Valley. The primary responsibility of this role is to work as part of a team in a call centre environment, assisting the operational team to deliver a quality service to all clients, including Housing Associations and Local Authorities, and their...
-
Administrative Assistant
1 month ago
Thames Valley, United Kingdom Axis Europe Full timeJob SummaryWe are seeking an experienced Administrator to join our Repairs and Maintenance team in Thames Valley. The successful candidate will be responsible for providing administrative support to the operational team, ensuring the delivery of a quality service to clients, including Housing Associations and Local Authorities, and their residents.Key...
-
Administrative Assistant
1 month ago
Thames Valley, United Kingdom Axis Europe Full timeJob SummaryWe are seeking an experienced Administrator to join our Repairs and Maintenance team in Thames Valley. The successful candidate will be responsible for providing administrative support to the operational team, ensuring the delivery of a quality service to clients, including Housing Associations and Local Authorities, and their residents.Key...
-
Administrative Assistant
1 month ago
Thames Valley, United Kingdom Axis Europe Full timeJob SummaryWe are seeking an experienced Administrator to join our Repairs and Maintenance team in Thames Valley. The successful candidate will be responsible for providing administrative support to the operational team, ensuring the delivery of a quality service to clients, including Housing Associations and Local Authorities, and their residents.Key...
-
Administrative Assistant
1 month ago
Thames Valley, United Kingdom Axis Europe Full timeJob SummaryWe are seeking an experienced Administrator to join our Repairs and Maintenance team in Thames Valley. The successful candidate will be responsible for providing administrative support to the operational team, ensuring the delivery of a quality service to clients, including Housing Associations and Local Authorities, and their residents.Key...
-
Client Services Administrator
4 months ago
Thames Valley, United Kingdom Shoosmiths Full timeA leading UK law firm with a network of offices from the South Coast to Scotland, working together as one national team. An innovative practice and the first top 50 law firm to achieve “Platinum Standard” Investors in People, our values and culture are not just words on our website but are the heartbeat of the firm. The lack of barriers between...
