Client Services Administrator
4 months ago
A leading UK law firm with a network of offices from the South Coast to Scotland, working together as one national team. An innovative practice and the first top 50 law firm to achieve “Platinum Standard” Investors in People, our values and culture are not just words on our website but are the heartbeat of the firm. The lack of barriers between departments, a real lack of hierarchy, zero tolerance for arrogance makes Shoosmiths a fantastic place to work.
- The teamOur Client Services Team supports the Serious Injury Department offering administrative assistance to legal advisors as well as being first point of contact to clients who are seeking legal help with a medical negligence or personal injury matter. The team’s focus is about making a difference, listening and ensuring every client receives an excellent level of service.
- The roleWe have a vacancy for a Client Services Administrator to join the team on a 6-month contract (extension may be available). The role is varied and involves handling enquiries received from new and existing clients in relation to serious injuries and wealth protection matters.
- Main responsibilitiesThis role includes, but is not limited to, the following:
- Speaking with potential serious injury clients in depth in order to obtain a detailed history.
- Opening and closing cases on management system.
- Completing internal conflict checks.
- Allocating enquiries to the appropriate team within a timely manner.
- Requesting documents from clients as part of regulatory checks.
- Retrieving documents from archive.
- Drafting correspondence.
- Releasing wills and deeds.
- Filing and eFiling of incoming and outgoing post and correspondence.
- Skills and qualifications- Previous administration and client services experience.
- Excellent communication skills and telephone manner.
- Good listening skills.
- Ability to work together in a team environment is essential.
- Confident with Microsoft packages.
- Experience of using case management systems.
- Excellent organisational skills with the ability to multi-task and prioritise
- Flexible and able to adapt to change.
- Equal opportunitiesOur approach to our people is underpinned by our approach to diversity, inclusion and well being. Our ambition is to build a diverse and ambitious workforce that reflects all backgrounds and talents, and a workplace that is supportive and inclusive, recognises and nurtures talent, and has a strong sense of community between colleagues.
This means that everyone who either applies to or works for the firm is treated equally, whatever their gender, age, ethnic origin, nationality, marital status, disability, sexual orientation or religious beliefs.
< Back to available positions
-
Administrative Assistant
2 months ago
Thames Valley, United Kingdom Axis Europe Full timeJob SummaryWe are seeking an experienced Administrative Assistant to join our Repairs and Maintenance team at Axis Europe in Thames Valley. The successful candidate will be responsible for providing administrative support to the operational team, ensuring a high-quality service to clients, including Housing Associations and Local Authorities, and their...
-
Administrative Assistant
2 months ago
Thames Valley, United Kingdom Axis Europe Full timeJob SummaryWe are seeking an experienced Administrative Assistant to join our Repairs and Maintenance team at Axis Europe in Thames Valley. The successful candidate will be responsible for providing administrative support to the operational team, ensuring a high-quality service to clients, including Housing Associations and Local Authorities, and their...
-
Administrative Assistant
2 months ago
Thames Valley, United Kingdom Axis Europe Full timeJob SummaryWe are seeking an experienced Administrative Assistant to join our Repairs and Maintenance team at Axis Europe in Thames Valley. The successful candidate will be responsible for providing administrative support to the operational team, ensuring a high-quality service to clients, including Housing Associations and Local Authorities, and their...
-
Administrative Assistant
2 months ago
Thames Valley, United Kingdom Axis Europe Full timeJob SummaryWe are seeking an experienced Administrative Assistant to join our Repairs and Maintenance team at Axis Europe in Thames Valley. The successful candidate will be responsible for providing administrative support to the operational team, ensuring a high-quality service to clients, including Housing Associations and Local Authorities, and their...
-
Administration Assistant
4 months ago
Thames Valley, United Kingdom Shoosmiths Full timeShoosmiths is the law firm clients choose for excellent service, incisive thinking and above all for our ability to focus on what matters. From offices across the UK and Brussels, we support some of the world’s most exciting and ambitious businesses; amazing clients making an impact. We empower our people to be their authentic selves and deliver together...
-
Administrative Assistant
1 month ago
Thames Valley, United Kingdom Axis Europe Full timeJob SummaryWe are seeking an experienced Administrator to join our Repairs and Maintenance team in Thames Valley. The successful candidate will be responsible for providing administrative support to the operational team, ensuring the delivery of a quality service to clients, including Housing Associations and Local Authorities, and their residents.Key...
-
Administrative Assistant
1 month ago
Thames Valley, United Kingdom Axis Europe Full timeJob SummaryWe are seeking an experienced Administrator to join our Repairs and Maintenance team in Thames Valley. The successful candidate will be responsible for providing administrative support to the operational team, ensuring the delivery of a quality service to clients, including Housing Associations and Local Authorities, and their residents.Key...
-
Administrative Assistant
1 month ago
Thames Valley, United Kingdom Axis Europe Full timeJob SummaryWe are seeking an experienced Administrator to join our Repairs and Maintenance team in Thames Valley. The successful candidate will be responsible for providing administrative support to the operational team, ensuring the delivery of a quality service to clients, including Housing Associations and Local Authorities, and their residents.Key...
-
Administrative Assistant
1 month ago
Thames Valley, United Kingdom Axis Europe Full timeJob SummaryWe are seeking an experienced Administrator to join our Repairs and Maintenance team in Thames Valley. The successful candidate will be responsible for providing administrative support to the operational team, ensuring the delivery of a quality service to clients, including Housing Associations and Local Authorities, and their residents.Key...
-
Administration Assistant
4 months ago
Thames Valley, United Kingdom Shoosmiths Full timeA leading UK law firm with a network of offices from the South Coast to Scotland, working together as one national team. An innovative practice and the first top 50 law firm to achieve “Platinum Standard” Investors in People, our values and culture are not just words on our website but are the heartbeat of the firm. The lack of barriers between...
-
Administrative Assistant
2 weeks ago
Thames Valley, United Kingdom Axis Europe Full timeRoleWe are seeking a skilled Administrator to join our Repairs and Maintenance team in Thames Valley. The primary responsibility of this role is to work as part of a team in a call centre environment, assisting the operational team to deliver a quality service to all clients, including Housing Associations and Local Authorities, and their residents.Key Tasks...
-
Administrative Assistant
2 weeks ago
Thames Valley, United Kingdom Axis Europe Full timeRoleWe are seeking a skilled Administrator to join our Repairs and Maintenance team in Thames Valley. The primary responsibility of this role is to work as part of a team in a call centre environment, assisting the operational team to deliver a quality service to all clients, including Housing Associations and Local Authorities, and their residents.Key Tasks...
-
Administrative Assistant
1 month ago
Thames Valley, United Kingdom Axis Europe Full timeRole OverviewWe are seeking a skilled Administrator to join our Repairs and Maintenance team in Thames Valley. As a key member of our team, you will play a vital role in delivering a high-quality service to our clients, including Housing Associations and Local Authorities, and their residents.Key ResponsibilitiesRespond to tenant inquiries regarding repair...
-
Administrative Assistant
1 month ago
Thames Valley, United Kingdom Axis Europe Full timeRole OverviewWe are seeking a skilled Administrator to join our Repairs and Maintenance team in Thames Valley. As a key member of our team, you will play a vital role in delivering a high-quality service to our clients, including Housing Associations and Local Authorities, and their residents.Key ResponsibilitiesRespond to tenant inquiries regarding repair...
-
Client Onboarding Administrator
4 months ago
Kingston upon Thames, United Kingdom Howell-Jones LLP Full time**Client Onboarding Administrator**: Working in a small, dedicated team, Howell Jones are looking for someone to accelerate and streamline the new client process. You will be given responsibility early on and provided with all the support and training you need to get started. **Skills & Requirements**: - Passionate about customer service - Carry out...
-
Administrative Assistant
1 month ago
Thames Valley, United Kingdom Axis Europe Full timeRoleWe are seeking a skilled Administrator to join our Repairs and Maintenance team in Thames Valley. The primary responsibility of this role is to work as part of a team in a call centre environment, assisting the operational team to deliver a quality service to all clients, including Housing Associations and Local Authorities, and their residents.Key Tasks...
-
Administrative Assistant
1 month ago
Thames Valley, United Kingdom Axis Europe Full timeRoleWe are seeking a skilled Administrator to join our Repairs and Maintenance team in Thames Valley. The primary responsibility of this role is to work as part of a team in a call centre environment, assisting the operational team to deliver a quality service to all clients, including Housing Associations and Local Authorities, and their residents.Key Tasks...
-
Administrator - Thames Valley
5 months ago
Thames Valley, United Kingdom Axis Europe Full timeRole We have an opportunity for a Administrator to join our Repairs and Maintenance team in Thames Valley. The primary responsibility of this role is working as part of a team in a call centre environment assisting the operational team to deliver a quality service to all clients including Housing Associations and Local Authorities and their...
-
Lettings Negotiator
6 months ago
Valley, United Kingdom Nexus ERP Full time**Lettings Negotiator / Administrator - Rugby - Salary Negotiable dependent on experience** We are recruiting an experienced Lettings Negotiator and / or Administrator for our busy and successful Lettings and Estate Agency client based in Rugby. **Main Duties for the Lettings Negotiator / Administrator Role**: - Arranging viewings and converting enquiries...
-
Administrative Assistant
3 weeks ago
Thames Valley, United Kingdom Axis Europe Full timeRoleWe are seeking a skilled and experienced Administrator to join our Repairs and Maintenance team in Thames Valley. The primary responsibility of this role is to work as part of a team in a call centre environment, assisting the operational team to deliver a quality service to all clients, including Housing Associations and Local Authorities, and their...