Field Service Engineer Medical Professional

2 days ago


Newbury, West Berkshire, United Kingdom CV Library Full time
Job Description:

This is a field-based role covering a customer base in the South West, with an initial focus on healthcare services. As a Field Service Engineer, you will be responsible for installing, servicing, moving, upgrading, modifying, and repairing medical equipment, including ultrasound and ophthalmology units. The role involves working independently and as part of a team to ensure excellent customer service and problem-solving skills.

Key Responsibilities:
  1. To install, service, move, upgrade, modify, and repair medical equipment as required.
  2. To provide professional, reactive, and proactive service to customers.
  3. To solve problems methodically and maintain effective customer liaison skills.
  4. To communicate effectively with area managers, team leaders, and other staff as needed.
  5. To work flexibly across different regions of the UK, using public transport when necessary.
  6. To attend sites in city locations and pass product or skills training programs.
  7. To follow call closure procedures and complete necessary paperwork within correct timescales.
  8. To manage vehicle stock inventory and customer returns.
  9. To ensure safe working practices under Health & Safety Acts and demonstrate appropriate driver behaviors.


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