Medical Equipment Maintenance Engineer
4 days ago
Medical Equipment Maintenance Engineer Vacancy
We are seeking a skilled Medical Equipment Maintenance Engineer to join our team in the South West region. As a Field Service Engineer, you will be responsible for maintaining and repairing medical equipment, including ultrasound devices.
Responsibilities:
- To perform maintenance and repair tasks for medical equipment as requested.
- To provide exceptional customer service, being proactive and reactive to customer needs.
- To resolve problems in a responsible and methodical manner, ensuring effective customer liaison skills and total customer satisfaction.
- To communicate effectively with Area Managers/Team Leaders and other staff as required.
- To be flexible and work within other regions of the UK with given notice as required.
- To attend sites within city locations, using public transport when necessary.
- To attend and pass necessary product or skills training programs.
- To ensure call closure procedures are always followed.
- To complete necessary paperwork and company system updates correctly and within specified timescales.
- To maintain vehicle stock inventory effectively.
- To manage customer returns, disposal of returned capital equipment, and parts in a compliant timely manner to ISO and WEEE procedures.
- To ensure safe working practices under the Health & Safety Acts.
- To demonstrate appropriate driver behaviors.
- To act in the best interests of the business and our customers/partners.
Requirements:
- Previous engineering experience in a related environment would be beneficial.
- Good core engineering skills and knowledge.
- Electrical/Electronic/Software Engineering experience.
- Excellent customer service skills.
- Ability to work as part of a team or alone.
- Smart appearance.
- Organised and punctual.
- Good telephone manner.
- Strong communication skills.
- Reactive to customer needs.
- Clean driving license.
The estimated salary for this role is £45,000 - £55,000 per annum, depending on experience.
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