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Restaurant Operations Manager

2 months ago


London, Greater London, United Kingdom Turtle Bay Full time £5,000

About the Role:

As a Designate General Manager at Turtle Bay, you will be responsible for leading the way in development and training, maximizing sales and restaurant performance, and driving standards while working with amazing teams to create a magical experience for our guests.

Key Responsibilities:

  • Lead the restaurant team to achieve exceptional customer service and sales targets
  • Develop and implement effective training programs to enhance team skills and knowledge
  • Monitor and analyze sales data to identify areas for improvement and implement strategies to increase revenue
  • Collaborate with the management team to drive standards and ensure consistency across all Turtle Bay locations
  • Recruit, train, and develop high-performing team members to achieve business objectives

Benefits:

  • Industry-leading '4 Days at the Bay' rota for improved work-life balance
  • Subsidized team food menu to experience a taste of the Caribbean on every shift
  • Management bonus scheme with an average of £5,000 on top of salary
  • Apprenticeship opportunities to achieve a Level 5 Management qualification
  • Turtle Talent referral bonus scheme with up to £1,000 bonus for successful referrals
  • Fast progression with excellent training and regular opportunities for advancement
  • Company-wide socials and events, including the annual Jam Down conference and Bay Rocks festival
  • Enhanced maternity pay and 24-hour employee helpline
  • 70% discount at Turtle Bay restaurants for you and up to 6 friends
  • Exclusive team discounts from hundreds of retailers
  • Access to the Help @ Hand App for remote GP service, mental health support, and physiotherapy support
  • Relocation payment opportunities and loyalty bonuses of £100 for every year of service