MSK Administration Assistant
3 days ago
About the Role
We are seeking an enthusiastic and organized Administration Assistant to join our team at the Physiotherapy Department at Andover War Memorial Hospital.
The successful candidate will provide administration support to the outpatient services for MSK Physiotherapy, ensuring an efficient service to all patients and staff. Key responsibilities include booking appointments, checking patients in, scanning documents, handling post and telephone calls, and providing excellent customer service.
This role is the main reception for MSK, Orthopaedic Choice, and other clinics held for different services within Southern Health.
Main Duties
- Provide first point of contact for clients on the telephone and/or attending clinics, dealing with written and telephone enquiries on behalf of the Therapists.
- Undertake general admin support, including scanning and opening of post that arrives on site.
- Book hospital appointments for patients attending Outpatient Clinics using Electronic Patient Record System (EPR) and the e-Referral IT service.
- Provide management information to report reasons for appointment delays and clinic cancellations.
- Ensure the highest standard of data quality input at all times to capture accurate information that enables strategic analysis of the overall activity of the Trust.
About Southern Health
Southern Health is one of the largest NHS Foundation Trusts in the UK, specializing in mental health and learning disabilities, as well as offering physical health community-based services. We are committed to providing the best possible healthcare, reaching a range of diverse communities, while placing patients and staff at the forefront of all our endeavours.
We are currently working closely with other NHS Trusts to combine all our collective community, mental health, and learning disability services, with the plan to create a new larger, more integrated, and accessible organization.
Person Specification
Further information about the Trust and this role can be found on the Job Description and Person Specification document attached. We are happy to discuss flexible working options as part of the interview process.
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MSK Administration Assistant
6 days ago
Andover, Hampshire, United Kingdom Southern Health NHS Foundation Trust Full timeAbout the RoleWe are seeking an enthusiastic and organized Administration Assistant to join our team at the Physiotherapy Department at Andover War Memorial Hospital.The successful candidate will provide administration support to the outpatient services for MSK Physiotherapy, ensuring an efficient service to all patients and staff. Key responsibilities...
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MSK Administration Assistant
6 days ago
Andover, Hampshire, United Kingdom Southern Health NHS Foundation Trust Full timeAbout the RoleWe are seeking an enthusiastic and organized Administration Assistant to join our team at the Physiotherapy Department at Andover War Memorial Hospital.The successful candidate will provide administration support to the outpatient services for MSK Physiotherapy, ensuring an efficient service to all patients and staff. Key responsibilities...
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MSK Administration Assistant
2 weeks ago
Andover, Hampshire, United Kingdom Southern Health NHS Foundation Trust Full timeAbout the RoleWe are seeking an enthusiastic and organized Administration Assistant to provide administrative support to the outpatient services for MSK Physiotherapy at the Physiotherapy Department at Andover War Memorial Hospital.The successful candidate will provide an efficient service to all our patients and the duties will include booking appointments...
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MSK Administration Assistant
2 weeks ago
Andover, Hampshire, United Kingdom Southern Health NHS Foundation Trust Full timeAbout the RoleWe are seeking an enthusiastic and organized Administration Assistant to provide administrative support to the outpatient services for MSK Physiotherapy at the Physiotherapy Department at Andover War Memorial Hospital.The successful candidate will provide an efficient service to all our patients and the duties will include booking appointments...
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MSK Administration Assistant
1 week ago
Andover, Hampshire, United Kingdom Southern Health NHS Foundation Trust Full timeAbout the RoleWe are seeking an enthusiastic and organized Administration Assistant to provide support to the outpatient services for MSK Physiotherapy at Andover War Memorial Hospital.Key ResponsibilitiesProvide first point of contact for clients on the telephone and/or attending clinics, dealing with written and telephone enquiries on behalf of the...
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MSK Administration Assistant
1 week ago
Andover, Hampshire, United Kingdom Southern Health NHS Foundation Trust Full timeAbout the RoleWe are seeking an enthusiastic and organized Administration Assistant to provide support to the outpatient services for MSK Physiotherapy at Andover War Memorial Hospital.Key ResponsibilitiesProvide first point of contact for clients on the telephone and/or attending clinics, dealing with written and telephone enquiries on behalf of the...
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