MSK Administration Assistant
2 months ago
About the Role
We are seeking an enthusiastic and organized Administration Assistant to provide administrative support to the outpatient services for MSK Physiotherapy at the Physiotherapy Department at Andover War Memorial Hospital.
The successful candidate will provide an efficient service to all our patients and the duties will include booking appointments for patients, checking patients in when they arrive to clinic, scanning of documents, dealing with all post and telephone calls as well as providing an excellent customer service experience for all patients, clinicians, staff, and other service users.
This role is the main reception for MSK, Orthopaedic Choice and other clinics held for different services within Southern Health.
Main Responsibilities
- Provide first point of contact for clients on the telephone and/or attending clinics and deals with written and telephone enquiries on behalf of the Therapists using judgement to establish the validity and priority of the contact.
- Undertake general admin support including scanning and opening of post that arrives on site.
- Book hospital appointments for patients attending Outpatient Clinics using Electronic Patient Record System (EPR) and the e-Referral IT service.
- Provide management information to report reasons for appointment delays and clinic cancellations.
- Ensure the highest standard of data quality input is required at all times to capture accurate information that enables strategic analysis of the overall activity of the Trust.
About Southern Health
Southern Health is one of the largest NHS Foundation Trusts in the UK, specialising in mental health and learning disabilities, as well as offering physical health community-based services.
We are committed to providing the best possible healthcare, reaching a range of diverse communities, whilst placing patients and staff at the forefront of all our endeavours.
We are currently working closely with other NHS Trusts to combine all our collective community, mental health, and learning disability services, with the plan to create a new larger, more integrated and accessible organisation.
Our new Trust will continue to cater to the unique needs of different communities, making healthcare across the county more accessible, as well as offering staff more opportunities for career development, training and partnership working.
Person Specification
Further information about the Trust and this role can be found on the Job Description and Person Specification document attached.
We are happy to talk Flexible Working - all requests for flexible working options can be discussed as part of the interview process.
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MSK Administration Assistant
1 month ago
Andover, Hampshire, United Kingdom Southern Health NHS Foundation Trust Full timeAbout the RoleWe are seeking an enthusiastic and organized Administration Assistant to join our team at the Physiotherapy Department at Andover War Memorial Hospital.The successful candidate will provide administration support to the outpatient services for MSK Physiotherapy, ensuring an efficient service to all patients and staff. Key responsibilities...
-
MSK Administration Assistant
1 month ago
Andover, Hampshire, United Kingdom Southern Health NHS Foundation Trust Full timeAbout the RoleWe are seeking an enthusiastic and organized Administration Assistant to join our team at the Physiotherapy Department at Andover War Memorial Hospital.The successful candidate will provide administration support to the outpatient services for MSK Physiotherapy, ensuring an efficient service to all patients and staff. Key responsibilities...
-
MSK Administration Assistant
1 week ago
Andover, Hampshire, United Kingdom Southern Health NHS Foundation Trust Full timeJob SummaryWe are seeking an enthusiastic and organized Administration Assistant to provide administrative support to the outpatient services for MSK Physiotherapy at the Physiotherapy Department at Andover War Memorial Hospital.The successful candidate will provide an efficient service to all our patients and will be responsible for booking appointments,...
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MSK Administration Assistant
4 weeks ago
Andover, Hampshire, United Kingdom Southern Health NHS Foundation Trust Full timeAbout the RoleWe are seeking an enthusiastic and organized Administration Assistant to join our team at the Physiotherapy Department at Andover War Memorial Hospital.The successful candidate will provide administration support to the outpatient services for MSK Physiotherapy, ensuring an efficient service to all patients and staff. Key responsibilities...
-
MSK Administration Assistant
1 month ago
Andover, Hampshire, United Kingdom Southern Health NHS Foundation Trust Full timeAbout the RoleWe are seeking an enthusiastic and organized Administration Assistant to join our team at the Physiotherapy Department at Andover War Memorial Hospital.The successful candidate will provide administration support to the outpatient services for MSK Physiotherapy, ensuring an efficient service to all patients and staff. Key responsibilities...
-
MSK Administration Assistant
4 weeks ago
Andover, Hampshire, United Kingdom Southern Health NHS Foundation Trust Full timeAbout the RoleWe are seeking an enthusiastic and organized Administration Assistant to join our team at the Physiotherapy Department at Andover War Memorial Hospital.The successful candidate will provide administration support to the outpatient services for MSK Physiotherapy, ensuring an efficient service to all patients and staff. Key responsibilities...
-
MSK Administration Assistant
1 month ago
Andover, Hampshire, United Kingdom Southern Health NHS Foundation Trust Full timeAbout the RoleWe are seeking an enthusiastic and organized Administration Assistant to join our team at the Physiotherapy Department at Andover War Memorial Hospital.The successful candidate will provide administration support to the outpatient services for MSK Physiotherapy, ensuring an efficient service to all patients and staff. Key responsibilities...
-
MSK Administration Assistant
4 weeks ago
Andover, Hampshire, United Kingdom Southern Health NHS Foundation Trust Full timeAbout the RoleWe are seeking an enthusiastic and organized Administration Assistant to join our team at the Physiotherapy Department at Andover War Memorial Hospital.The successful candidate will provide administration support to the outpatient services for MSK Physiotherapy, ensuring an efficient service to all patients and staff. Key responsibilities...
-
MSK Administration Assistant
4 weeks ago
Andover, Hampshire, United Kingdom Southern Health NHS Foundation Trust Full timeAbout the RoleWe are seeking an enthusiastic and organized Administration Assistant to join our team at the Physiotherapy Department at Andover War Memorial Hospital.The successful candidate will provide administration support to the outpatient services for MSK Physiotherapy, ensuring an efficient service to all patients and staff. Key responsibilities...
-
MSK Administration Assistant
2 months ago
Andover, Hampshire, United Kingdom Southern Health NHS Foundation Trust Full timeAbout the RoleWe are seeking an enthusiastic and organized Administration Assistant to join our team at the Physiotherapy Department at Andover War Memorial Hospital.The successful candidate will provide administration support to the outpatient services for MSK Physiotherapy, ensuring an efficient service to all patients and staff. Key responsibilities...
-
MSK Administration Assistant
2 weeks ago
Andover, Hampshire, United Kingdom Southern Health NHS Foundation Trust Full timeAbout the RoleWe are seeking an enthusiastic and organized Administration Assistant to provide administrative support to the outpatient services for MSK Physiotherapy at the Physiotherapy Department at Andover War Memorial Hospital.The successful candidate will provide an efficient service to all our patients and the duties will include booking appointments...
-
MSK Administration Assistant
2 months ago
Andover, Hampshire, United Kingdom Southern Health NHS Foundation Trust Full timeAbout the RoleWe are seeking an enthusiastic and organized Administration Assistant to join our team at the Physiotherapy Department at Andover War Memorial Hospital.The successful candidate will provide administration support to the outpatient services for MSK Physiotherapy, ensuring an efficient service to all patients and staff. Key responsibilities...
-
MSK Administration Assistant
1 month ago
Andover, Hampshire, United Kingdom Southern Health NHS Foundation Trust Full timeAbout the RoleWe are seeking an enthusiastic and organized Administration Assistant to join our team at the Physiotherapy Department at Andover War Memorial Hospital. As the first point of contact for clients, you will provide an efficient service to all our patients and staff, handling written and telephone enquiries, and dealing with post and telephone...
-
MSK Administration Assistant
1 month ago
Andover, Hampshire, United Kingdom Southern Health NHS Foundation Trust Full timeAbout the RoleWe are seeking an enthusiastic and organized Administration Assistant to join our team at the Physiotherapy Department at Andover War Memorial Hospital. As the first point of contact for clients, you will provide an efficient service to all our patients and staff, handling written and telephone enquiries, and dealing with post and telephone...
-
MSK Administration Assistant
7 days ago
Andover, Hampshire, United Kingdom Southern Health NHS Foundation Trust Full timeAbout the RoleWe are seeking an Administration Assistant to provide support to the outpatient services for MSK Physiotherapy at Andover War Memorial Hospital.The successful candidate will be responsible for booking appointments for patients, checking patients in when they arrive to clinic, scanning documents, and dealing with post and telephone calls.Main...
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MSK Administration Assistant
2 weeks ago
Andover, Hampshire, United Kingdom Southern Health NHS Foundation Trust Full timeAbout the RoleWe are seeking an enthusiastic and organized Administration Assistant to provide administrative support to the outpatient services for MSK Physiotherapy at the Physiotherapy Department at Andover War Memorial Hospital.The successful candidate will provide an efficient service to all our patients and the duties will include booking appointments...
-
MSK Administration Assistant
2 months ago
Andover, Hampshire, United Kingdom Southern Health NHS Foundation Trust Full timeAbout the RoleWe are seeking a highly skilled and enthusiastic Administration Assistant to provide exceptional support to our MSK Physiotherapy team at Southern Health NHS Foundation Trust.The successful candidate will be responsible for providing a high level of customer service to patients, clinicians, and staff, while also ensuring the smooth operation of...
-
MSK Administration Assistant
2 months ago
Andover, Hampshire, United Kingdom Southern Health NHS Foundation Trust Full timeAbout the RoleWe are seeking a highly skilled and enthusiastic Administration Assistant to provide exceptional support to our MSK Physiotherapy team at Southern Health NHS Foundation Trust.The successful candidate will be responsible for providing a high level of customer service to patients, clinicians, and staff, while also ensuring the smooth operation of...
-
Physiotherapy Department Assistant
2 months ago
Andover, Hampshire, United Kingdom Southern Health NHS Foundation Trust Full timeAbout the RoleWe are seeking an enthusiastic and organized Administration Assistant to provide administrative support to the outpatient services for MSK Physiotherapy at Southern Health NHS Foundation Trust.The successful candidate will provide an efficient service to all patients and staff, including booking appointments, checking patients in, scanning...
-
Physiotherapy Department Assistant
2 months ago
Andover, Hampshire, United Kingdom Southern Health NHS Foundation Trust Full timeAbout the RoleWe are seeking an enthusiastic and organized Administration Assistant to provide administrative support to the outpatient services for MSK Physiotherapy at Southern Health NHS Foundation Trust.The successful candidate will provide an efficient service to all patients and staff, including booking appointments, checking patients in, scanning...
