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Trade Sales Representative

2 months ago

High Wycombe, Buckinghamshire, United Kingdom Ritz Recruitment Ltd Full time
{"title": "Trade Sales Assistant", "description": "Job Summary

We are seeking a highly motivated and organized Trade Sales Assistant to join our team at Ritz Recruitment Ltd. As a Trade Sales Assistant, you will play a key role in supporting the Branch Manager with sales duties and ensuring excellent customer service.

Key Responsibilities
  • Sales Duties:
  • Deliver exceptional customer service that exceeds customer expectations
  • Approach customers efficiently, courteously, and promptly
  • Deal with customers' orders and queries in a confident, efficient, and professional manner
  • Develop comprehensive product knowledge
  • Identify improvements to processes to enhance customer service, reduce costs, and improve margin
  • Match customer needs to the best product available, remembering upselling and stock levels
  • Ensure accurate and prompt delivery checks, and relevant paperwork is passed on efficiently
  • Resolve customer issues/enquiries to a satisfactory conclusion
  • Create effective, up-to-date displays in the showroom, ensuring products are clearly coded, priced, and well-presented
  • Process customer requirements efficiently, promptly, and to meet delivery promise
  • Ensure all promises made to customers are realistic, achievable, and completed
  • Deputise effectively in the absence of the Branch Manager or Assistant Manager
Benefits
  • Auto Enrolment Company Pension
  • 23 days holiday
  • Staff discount
  • Uniform provided
  • My Staff Shop platform
  • Free parking
  • Cycle to work and Electric car schemes
  • Referral Program
  • Sick pay after qualifying period
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