Sales Administrator

3 weeks ago


High Wycombe, Buckinghamshire, United Kingdom Chiltern Recruitment Ltd Full time

Job Title: Sales Administrator

Job Summary:

We are seeking a highly organized and detail-oriented Sales Administrator to join our team at Chiltern Recruitment Ltd. As a Sales Administrator, you will be responsible for providing administrative support to our sales team, ensuring the smooth operation of our sales processes, and maintaining accurate records.

Key Responsibilities:

  1. Welcoming visitors to our office and managing incoming calls and email enquiries
  2. Processing quotations and proforma invoices, and raising customer orders and invoices
  3. Organising dispatch and communicating with different couriers/logistic companies
  4. Liaising with the Warehouse team and preparing export documentation/paperwork
  5. Assisting with returns and liaising with the Accounts team regarding credit notes and refunds
  6. Updating our CRM system and assisting the Sales Managers with ad-hoc admin duties
  7. Representing the company at trade shows/exhibitions throughout the year

Requirements:

  1. Good telephone manner and well-presented
  2. Flexible and conscientious with a 'can-do' attitude
  3. Quick to learn, easy-going with a good sense of humour
  4. A team player but able to work on own initiative
  5. Good communication skills
  6. Knowledge of Pegasus Opera (Accounting software) an advantage but training will be given
  7. Experience of working within a sales admin environment is beneficial but not essential

Working Hours and Benefits:

  1. Office hours 9am – 5:30pm with 1 hour for lunch Monday to Friday
  2. Some flexibility is required due to demands of workload. Some weekend work may be required from time to time when we exhibit at trade fairs
  3. Holiday – 20 days per year (3 days of which are to be taken over the Christmas period as the Company closes from Christmas Eve until the New Year)
  4. Inclusion in the Company Pension scheme
  5. Inclusion in the Company Bonus scheme
  6. Free Car Parking

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