Trade Sales Representative
2 weeks ago
Job Title: Trade Sales Assistant
Job Summary: We are seeking a highly motivated and customer-focused Trade Sales Assistant to join our team at Ritz Recruitment. As a Trade Sales Assistant, you will play a key role in supporting the Branch Manager in delivering excellent customer service and driving sales growth.
Key Responsibilities:
Sales Duties:- Deliver exceptional customer service, ensuring all customer expectations are exceeded.
- Approach customers with a positive attitude, ensuring they are dealt with efficiently, courteously, and promptly.
- Process customer orders and queries in a confident, efficient, and professional manner.
- Maintain comprehensive product knowledge to provide expert advice to customers.
- Identify opportunities to improve processes, enhancing customer service, reducing costs, and increasing margin.
- Match customer needs to the best available product, including upselling and managing stock levels.
- Verify deliveries accurately and promptly, ensuring relevant paperwork is passed on efficiently.
- Resolve customer issues/enquiries to a satisfactory conclusion.
- Create visually appealing displays in the showroom, ensuring all products are clearly coded, priced, and well presented.
- Process specific customer requirements efficiently and promptly to meet delivery promises.
- Ensure all promises made to customers are realistic, achievable, and completed.
- Be prepared to deputise effectively in the absence of the Branch Manager or Assistant Manager.
Benefits: As a Trade Sales Assistant at Ritz Recruitment, you will enjoy a range of benefits, including Auto Enrolment Company Pension, 23 days holiday, staff discount, uniform provided, My Staff Shop platform, free parking, cycle to work and Electric car schemes, Referral Program, and sick pay after qualifying period.
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