Sparkling Wine Support Lead

2 weeks ago


London, Greater London, United Kingdom Nyetimber Full time

Job Title: Sparkling Wine Support Lead

Location: Central London Office

Job Type: Full-time

About Us

Nyetimber is a true British heritage brand, renowned for our luxury English sparkling wines. We are committed to delivering exceptional customer experiences and are seeking a skilled Sparkling Wine Support Lead to join our team.

Your Responsibilities

As a Sparkling Wine Support Lead, you will be responsible for:

  • Providing exceptional customer service, responding to enquiries, and resolving customer issues efficiently.
  • Working closely with internal departments to enhance the overall customer experience.
  • Supporting the marketing team on administrative tasks.

Requirements

To succeed in this role, you will need:

  • Experience managing a customer service function.
  • Strong writing and communication skills.
  • Able to work effectively in a fast-paced environment.
  • An understanding of wine and spirits is highly advantageous.

What We Offer

Nyetimber offers a competitive salary, ranging from £42,000 to £58,000 per annum, depending on experience and qualifications. Our benefits package includes a hybrid working policy, 23 days holiday, 5% Pension, Life Assurance, and Simply Health Cash plan.



  • London, Greater London, United Kingdom Nyetimber Full time

    About NyetimberWe are a leading luxury brand and award-winning English sparkling wine producer. Our story began over 900 years ago, with the mention of our estate in the Domesday book.We were the first to establish the now-popular style of English sparkling wine, using exclusive grape varieties such as Chardonnay, Pinot Noir, and Pinot Meunier.Our commitment...


  • London, Greater London, United Kingdom Chapel Down Full time

    **Chapel Down: A Leading Player in the English Wine Industry**At Chapel Down, we are proud to be England's leading wine producer, with a strong reputation for quality and innovation. Our award-winning range of sparkling and still wines has made us a household name in the UK.**About the Role**We are seeking a skilled Customer Marketing Specialist to join our...


  • London, Greater London, United Kingdom Niche Recruitment Ltd Full time

    Role OverviewWe are seeking a skilled Business Development Manager to join our team at Freixenet Copestick, a leading supplier of Sparkling Wines in the UK. This exciting opportunity will see you work closely with retail and e-commerce partners to drive growth and raise the brand profile.About the RoleThis home-based position offers a competitive salary of...


  • London, Greater London, United Kingdom Nyetimber Full time

    Job Title: Luxury Wine Marketing LeadNyetimber, a prestigious luxury brand and multiple award-winning English sparkling wine producer, seeks a talented Marketing Lead to drive the growth and success of its luxury wine portfolio.Role OverviewThis role involves developing and implementing marketing strategies to promote the brand's luxury wine products, as...


  • London, Greater London, United Kingdom Platinum Recruitment Consultancy Full time

    Overview of the JobWe are seeking a highly organized and motivated Production Manager to join our team at Platinum Recruitment Consultancy. The successful candidate will have excellent communication and leadership skills, as well as experience in managing production operations.The key responsibilities of this role include managing all production and...


  • London, Greater London, United Kingdom Nyetimber Full time

    ### Job TitleNational Account Manager UK### Job SummaryWe are seeking a skilled National Account Manager to join our team at Nyetimber, a pioneering luxury brand and multiple award-winning English sparkling wine producer. As a key member of our sales team, you will be responsible for developing and maintaining strong relationships with national multiple...


  • London, Greater London, United Kingdom Chapel Down Full time

    About Chapel DownChapel Down is England's leading and largest wine producer, with an award-winning range of sparkling and still wines. We are committed to building our status as the leading brand of the English wine industry, supported by our high-profile partnerships and excellent customer service.Job DescriptionThis Senior Customer Experience Manager role...


  • London, Greater London, United Kingdom Chace People Full time

    We are seeking a highly skilled Wine Service and Sales Lead to join our team at Chace People's luxury lifestyle and wellness retreat. As the lead wine service manager, you will be responsible for overseeing high-standard wine service across outlets and accommodations.We offer a competitive salary of $85,000 per annum, plus benefits and opportunities for...


  • London, Greater London, United Kingdom SIXTY EIGHT PEOPLE LTD Full time

    About the Job:We are looking for a Wine Industry Team Lead to join our team at SIXTY EIGHT PEOPLE LTD. As a Wine Industry Team Lead, you will be responsible for leading a team of wine experts and providing guidance and support to help them achieve their goals.Key Responsibilities:Lead a team of wine expertsProvide guidance and support to team membersDevelop...

  • Events Coordinator

    3 days ago


    London, Greater London, United Kingdom Nyetimber Full time

    About NyetimberNyetimber is a pioneering luxury brand and multiple award-winning English sparkling wine producer. Our story began in 1086 with the planting of vines at an estate that has been mentioned in the Domesday book.We were the first to pioneer the now-established style of English sparkling wine, growing renowned grape varieties Chardonnay, Pinot...

  • Youth Ministry Lead

    7 days ago


    London, Greater London, United Kingdom New Wine Trust Full time

    Role OverviewWe are seeking a dynamic Youth Ministry Lead to join our team at New Wine Trust. The successful candidate will be responsible for developing and implementing a comprehensive youth ministry strategy that engages and empowers young people in West London.About the RoleThe Youth Ministry Lead will work closely with our Emerging Generations team to...

  • Wine Bar Team Lead

    24 hours ago


    London, Greater London, United Kingdom Brew Garden Full time

    We are looking for an experienced and passionate Café & Wine Bar Supervisor to join our dynamic team at Brew Garden. The ideal candidate will have a strong background in both coffee and wine service, with the ability to lead a team and maintain high standards of customer service throughout the day and into the evening.Responsibilities:Daytime Café...


  • London, Greater London, United Kingdom D&D London Full time

    **About the Role:**Launceston Place is seeking an exceptional Wine Director to lead our wine program and drive sales growth.**Key Responsibilities:**Develop and execute wine lists for all restaurantsLead wine training programs for staffManage relationships with suppliersDrive wine sales growth through creative promotions and events**Requirements:**Degree in...

  • Wine Director

    3 weeks ago


    London, Greater London, United Kingdom D&D London Full time

    At D&D London, we are seeking an experienced Wine Director to join our team. This prestigious role comes with a competitive salary of £60,000 per annum and offers the opportunity to work in one of London's leading restaurants.About the Role:To lead our wine department and drive sales growth through exceptional customer service, product knowledge, and wine...

  • Wine Connoisseur

    6 days ago


    London, Greater London, United Kingdom Antony James Recruitment Ltd Full time

    **Company Overview**We are seeking an experienced Sommelier to join our team at one of London's most prestigious luxury steakhouses. Our restaurant is renowned for its exceptional cuisine and unforgettable dining experiences.A wine enthusiast who:Brings experience from similar sommelier roles.Has a strong knowledge of French and Italian wines and...


  • London, Greater London, United Kingdom Nyetimber Full time

    Company OverviewNyetimber is a pioneering luxury brand and multiple award-winning English sparkling wine producer. With a rich history dating back to the Domesday book of 1086, Nyetimber has established itself as a leader in the industry.We are committed to producing exceptional sparkling wine, but our dedication extends beyond the product itself. We strive...

  • Wine Connoisseur

    6 days ago


    London, Greater London, United Kingdom Firmdale Hotels Full time

    About the RoleWe are seeking a highly skilled and knowledgeable Junior Sommelier to enhance our wine service at Firmdale Hotels.This is an ideal opportunity for someone with a passion for fine wines, excellent communication skills, and a strong interest in building their career in the world of luxury hospitality.Responsibilities:Deliver exceptional wine...


  • London, Greater London, United Kingdom Nyetimber Full time

    About NyetimberNyetimber is a pioneering luxury brand and multiple award-winning English sparkling wine producer. Our story is one of many firsts; we were the first to pioneer the now-established style of English sparkling wine; we were the first to grow the renowned grape varieties Chardonnay, Pinot Noir and Pinot Meunier in England exclusively for...


  • London, Greater London, United Kingdom New Wine Trust Full time

    We are seeking a Congregation Development Lead to join our team at New Wine Trust.Company OverviewNew Wine Trust is a vibrant and diverse community in the heart of North London, with a vision to be 'centred on Jesus, transforming north London, one life at a time.'Since our re-opening in 2011, we've seen significant growth and development, and we're now...

  • Wine Connoisseur

    2 months ago


    London, Greater London, United Kingdom Gordon Ramsay Restaurants Full time

    We are seeking a skilled Wine Connoisseur to enhance our team at the esteemed Gordon Ramsay Restaurants.As a Wine Connoisseur, you will be responsible for providing exceptional wine recommendations to our discerning guests, fostering a memorable dining experience.The ideal candidate will possess a deep understanding of wine and a passion for delivering...