Digital Transformation Leader
2 weeks ago
Customer Engagement:
Act as the primary point of contact for operational teams, implementation managers, and service managers to ensure seamless implementation processes.
Data Management:
Manage and prepare data for successful implementations, ensuring accurate and timely delivery.
Training & Support:
Provide training and coaching to staff on new processes and systems, promoting effective adoption and utilization.
Project Management:
Work according to implementation and project plans, ensuring tasks and deadlines are met, and delivering results-driven outcomes.
Technical Support:
Collaborate with IT and implementation managers to resolve technical issues, ensuring minimal disruption to operations.
Collaboration & Communication:
Participate in weekly implementation meetings, identify training needs, and address local challenges to drive continuous improvement.
Travel & Adaptability:
Travel across the UK, including some overnight stays, and adapt to various demands, ensuring flexibility and responsiveness to changing needs.
Requirements:
Full UK driving license, experience working with multiple stakeholders, proficient in MS Office applications, self-directed with excellent communication and relationship-building skills, flexible with travel and working hours. Desirable qualifications include Agile Project Management Foundation Certification, relevant degree or equivalent work experience, knowledge of the social care sector, and experience in large-scale digital project implementation. Benefits of joining Voyage Care Ltd include hybrid working, a supportive and dynamic team environment, opportunities for professional growth and development, competitive salary, and various employee benefits.
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