Financial Services Administrator
5 days ago
We are seeking an experienced Mortgage Administrator to join our team at Cathedral Appointments Ltd in Torquay.
Role DescriptionThis full-time position involves providing administrative support to Managing Directors/IFA's and serving as the primary point of contact for Mortgage advisors.
The ideal candidate will have a proven track record in mortgage administration, preferably within Financial Services, and possess excellent communication and client service skills.
Key Responsibilities- Manage the progression of mortgages through to legal completion and beyond.
- Collaborate with Mortgage Advisers to monitor the progress of mortgage cases and address any arising queries.
- Maintain accurate records of client matter details on the company's databases.
- Handle incoming telephone calls and record messages for colleagues.
- Provide ongoing support to Mortgage Advisors to guarantee adherence to compliance and regulatory standards.
- Proven experience in mortgage administration, preferably within Financial Services.
- Excellent communication and client service skills.
- Thorough understanding of Financial Services products and procedures.
- Knowledge of the local market.
- Enthusiasm, commitment, and motivation towards team success and growth.
- Up to £30,000 per annum.
- 25 days' annual leave plus bank holidays.
- Access to a Company Pension Scheme.
- Private Medical Insurance.
- Christmas shutdown – no additional holiday needed.
- Parking facilities.
- Group Critical Insurance and Group Income Protection.
- Employee Assistance Programme.
- Discretionary Annual Bonus (DA x 4).
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