Healthcare Administration Assistant

1 week ago


Torquay, Torbay, United Kingdom Torbay and South Devon NHS Foundation Trust Full time
Job Summary
Torbay and South Devon NHS Foundation Trust is looking for a highly motivated Healthcare Administration Assistant to join our Patient Access Centre. This is an excellent opportunity to develop your skills and knowledge in healthcare administration, while providing exceptional patient care.

About the Role
In this role, you will be responsible for managing patient appointments, cancellations, and rearrangements, as well as providing administrative support to the team. You will work closely with colleagues to ensure a smooth patient journey, adhering to our Trust's Patient Access Policy and upholding our Trust Values.

Key Responsibilities
- Manage patient appointments, cancellations, and rearrangements
- Provide administrative support to the team
- Maintain accurate records and notes
- Provide exceptional customer service
- Work collaboratively with the team to achieve departmental goals

Requirements
- Minimum 4 GCSEs Grade A-C (including English) or equivalent
- Experience working with emails, spreadsheets, and Microsoft packages
- Administrative and clerical experience
- Customer service experience
- Awareness of Equality and Diversity

Salary and Benefits
The salary for this role is approximately £20,000 - £25,000 per annum, depending on experience. In addition to a competitive salary, we offer a range of benefits, including access to training and development opportunities, a comprehensive induction program, and a supportive team environment.

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