Front of House Lead

6 days ago


Brockenhurst, Hampshire, United Kingdom The Balmer Lawn Hotel Full time

We are seeking a Results-Driven Front of House Manager to lead our reception team at The Balmer Lawn Hotel. As a key member of our front of house team, you will be responsible for delivering exceptional guest experiences and driving sales growth through effective upselling and cross-selling strategies.

Salary: £24,500 - £28,000 per annum, depending on experience.

About the Job

In this challenging yet rewarding role, you will have the opportunity to work in a fast-paced environment and develop your skills in:

  • Managing a high-volume reception area.
  • Celebrating the hotel's excellent reputation by providing exceptional customer service.

Requirements:

  • Degree-level education or equivalent experience.
  • Proven track record of success in a similar role.

Bonus Benefits:

  • Commission on food and beverage sales.
  • Ongoing training and support from experienced colleagues.


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