Customer Service Representative
1 month ago
About the Role
We are seeking a motivated and customer-focused individual to join our team as a Colleague in our Tesco store. As a Colleague, you will play a vital role in delivering exceptional customer service and contributing to the success of our store.
Key Responsibilities
- Provide excellent customer service, greeting customers with a smile and serving them with pride.
- Build rapport with customers, ensuring they have a great shopping experience.
- Take the initiative to make decisions that are right for our customers.
- Work effectively within a team, communicating openly with colleagues.
- Be a brand ambassador, representing Tesco in a positive and professional manner.
What We Offer
- Holiday starting at 20 days plus a personal day, rising to 22 days after 12 months.
- Flexible working from day one.
- 10% off and 15% at pay day weekends with your Colleague Clubcard.
- Access to free wellbeing services and a range of resources to support your mind, body, and life.
- Life cover of five times your pay and an award-winning pension with matching contributions up to 7.5%.
- Benefits to suit you, choose what you use – from discounts and shares to cycle to work schemes.
- Uniform provided and policies to support you for all of life's moments, big and small.
Requirements
- A passion for delivering great service and building rapport with customers.
- The ability to work well within a team and communicate openly with colleagues.
- Be at work on time, well presented, and ready to be a brand ambassador.
Why Join Us?
At Tesco, we offer a supportive and inclusive work environment, where you can grow and develop your skills. We are committed to providing our colleagues with the tools and resources they need to succeed.
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