Business Development Coordinator
4 days ago
Hexadex Ltd is a leading Employee Owned Business in the UK, offering exceptional customer service to its clients. We are seeking an experienced Customer Relationship Manager to join our team at our Gainsborough site.
The ideal candidate will have excellent communication skills, both written and verbal, and be able to build and maintain strong relationships with key customer accounts. They will also be responsible for managing all incoming business demand for Retrofit and Aftermarket, ensuring effective communication with internal and external customers.
Key Responsibilities:
- B e a single point of contact for customers while building and maintaining relationships for key customer accounts
- Manage all incoming business demand for Retrofit and Aftermarket
- Ensure pricing for key strategic customers is maintained and updated in line with business requirements
- Day-to-day organisation of the Customer Service Department workload
- Responsible for the management of the Demand Control process ensuring we can achieve the requested deliveries, negotiating this where necessary with the customer to ensure alignment to the internal plan
- Receiving schedules/orders from customers and creating sales orders on the integrated business plan
- Manages the actual consumption of demand and facilitates the response when Sales are not as expected
About You:
- A background spent within manufacturing, supply chain, customer services, internal sales would be advantageous
- Confident and able to communicate on all levels both internal and external
- Excellent communication skills, both written and verbal and able to handle negotiations
- Demand planning and supply chain planning background would be beneficial
- Strong analytical skills, and logical thought process
We offer a competitive salary range of £35,000 - £45,000 depending on experience, plus benefits and opportunities for professional growth. If you are passionate about customer service and have a strong desire to succeed, please apply for this exciting opportunity. Estimated Salary: £38,000.
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