Teesside Call Centre Agent

2 days ago


Middlesbrough, Middlesbrough, United Kingdom Brook Street Full time

We're seeking a highly organized and motivated individual to fill a vacancy in our Teesside office. This is a temporary opportunity to work with a Public Sector client, providing exceptional customer service and support.

About the Position

In this role, you'll be working as part of a busy team, responding to customer inquiries, and resolving issues promptly. Your key responsibilities will include call handling, data entry, and general administration, as well as supporting your colleagues when needed.

Job Description

This is an exciting opportunity to develop your skills and experience in a dynamic environment. You'll be working closely with colleagues to deliver outstanding results and contribute to the success of our organization.

Key Responsibilities
  • Call Handling: Respond to incoming calls, answer customer queries, and resolve issues promptly.
  • Data Entry: Enter data accurately into our in-house computer system and maintain accurate records.
  • General Administration: Perform a range of administrative tasks, including photocopying, filing, and distributing post.
Our Benefits

We offer a competitive salary of £11.59 per hour, paid weekly. The role is 37 hours per week, Monday to Friday. Parking is available on site.



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