Claims Examiner

5 days ago

Middlesbrough, Middlesbrough, United Kingdom CV-Library Full time

We are seeking an experienced Claims Administrator to join our team at CV-Library's Harrogate head office. The successful candidate will be responsible for handling inbound calls from customers making claims on their policy, providing excellent customer service, and working closely with colleagues.

Job Overview:
  • The ideal candidate will have a strong background in claims handling and be able to communicate effectively with customers.
Key Responsibilities:
  1. Answer inbound calls from customers making claims on their policy.
  2. Liaise with nationwide recovery agents and colleagues from other departments.
Salary and Benefits:

The salary range for this position is £25,000 - £30,000 per annum, which includes a competitive holiday allowance with the option to buy additional days off.

Requirements:
  • Be upbeat, enthusiastic, and passionate about helping customers.
  • Be an effective communicator who is empathetic, reassuring, and understanding when speaking to customers.
Benefits Package:
  • Holiday allowance with annual option to buy additional days.
  • Company pension scheme.
  • Enhanced maternity and paternity leave packages.
  • Flexible benefits package.
  • Discounts on technology, electronics, cinemas, restaurants, and more.

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