After Hours Coordinator
5 days ago
Nationwide Care Services Ltd is seeking an experienced After Hours Coordinator to join our team. As an After Hours Coordinator, you will be responsible for coordinating out-of-hours care packages, responding to customer calls and issues, and updating the system with customer requested changes. The successful candidate will have excellent organizational skills, be able to work independently, and have a strong understanding of customer needs.
The estimated salary for this position is £32,000 - £37,000 per annum, depending on experience. We offer a comprehensive benefits package, including paid training and development opportunities, to support your career growth and success.
About Us:
Nationwide Care Services Ltd is a leading provider of care services, dedicated to delivering high-quality care to our customers. Our team is committed to providing exceptional care and support, and we are looking for individuals who share our values and vision.
Key Responsibilities:
- Coordinate out-of-hours care packages
- Respond to customer calls and issues
- Update the system with customer requested changes during out-of-hours
- Log out-of-hours customer calls in an on-call report for office staff
- Address customer issues according to company policies and procedures
What We Offer:
We offer a competitive salary, comprehensive benefits package, and opportunities for career growth and development. If you are a motivated and caring individual who is passionate about delivering exceptional care services, we would love to hear from you.
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