Claims Specialist

2 weeks ago

Colchester, Essex, United Kingdom Howden Insurance Brokers Ltd Full time
About the Role

We are seeking a highly skilled Claims Executive to join our team at Howden Insurance Brokers Ltd. As a Claims Executive, you will be responsible for the proactive management of all claims from inception to resolution, ensuring a high level of professional advice is provided to clients throughout the process.

Key Responsibilities
  • Cradle to Grave handling of a claims portfolio for selected corporate clients.
  • Providing assistance and advice on large or complex transit losses, and investigating case law and relevant facts to achieve satisfactory settlement and conclusion.
  • Monitoring and analyzing claim trends to discuss and review with Risk Management.
  • Building and developing close working relationships with senior-level partners, including insurers and loss adjusters.
  • Maintaining an open 'early warning' culture to identify and address issues or potential E&Os at an early stage.
  • Ensuring clear lines of communication throughout the team and sharing relevant information with the Claims Director and Account Executives.
  • Interacting with new business teams to provide assistance in securing new clients with a focus on our 'Excellence in Claims' offering.
  • Staying up-to-date with new products and markets.
  • Training and mentoring the team and wider Claims Division.
  • Producing claims reports to ensure best policy presentation prior to renewals, and attending client meetings as required.
Requirements
  • Working knowledge of all main classes of General Insurance and the CII's Code of Ethics and GDPR.
  • Minimum 5 years' experience in a similar role.
  • Desirable experience in cross-class products.
What We Offer

We value diversity and are looking for individuals who share our values:

  • We support each other in everyday moments and bigger challenges.
  • We are determined to make a positive difference at work and beyond.

We offer a career that you define, with opportunities for personal development, volunteering, and fundraising for charity. We prioritize work-life balance and support our people in every aspect of their lives.

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