Claims Specialist

2 months ago


Colchester, Essex, United Kingdom Howden Group Holdings Full time
About the Role

We are seeking a highly skilled Claims Executive to join our team at Howden Group Holdings. As a Claims Executive, you will be responsible for the proactive management of all claims from inception to resolution, ensuring a high level of professional advice is provided to clients throughout the process.

Key Responsibilities
  • Manage a portfolio of claims for selected corporate clients, providing assistance and advice on large or complex transit losses.
  • Monitor and analyze claim trends to discuss and review with Risk Management.
  • Build and develop close working relationships with senior-level partners, including insurers and loss adjusters.
  • Maintain an open 'early warning' culture to identify and address potential issues or errors of omission.
  • Ensure clear lines of communication throughout the team and share relevant information with the Claims Director and Account Executives.
  • Interact with new business teams to provide assistance in securing new clients and promoting our 'Excellence in Claims' offering.
  • Stay up-to-date with new products and markets.
  • Train and mentor the team and wider Claims Division.
  • Produce claims reports to ensure best policy presentation prior to renewals and attend client meetings as required.
Requirements
  • Working knowledge of main classes of General Insurance and the CII's Code of Ethics and GDPR.
  • Minimum 5 years' experience in a similar role.
  • Desirable experience in cross-class products.
  • Responsibility for own personal development and keeping knowledge up-to-date through e-learning, in-house courses, and studying for professional qualifications.
What We Offer

We value diversity and are committed to creating an inclusive culture. Our people are our biggest asset, and we offer a range of benefits and opportunities for personal and professional growth. We are dedicated to making a positive impact in the world and are committed to sustainability.



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