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Customer Service Representative

2 months ago

St Peter Port, United Kingdom WHSmith Full time

About WHSmith


WHSmith is a leading retailer with a rich heritage, offering a range of products and services to its customers.


Job Opportunity


We are seeking an experienced Customer Service Representative to join our team in Jersey. The ideal candidate will have excellent communication skills and a passion for delivering exceptional customer service.


Key Responsibilities


This role involves providing outstanding customer service, working independently or as part of a team to deliver high standards of sales support and contributing to the overall success of the store.


Requirements


To be successful in this role, you will need to possess:



  • a strong ability to communicate effectively with customers
  • excellent problem-solving skills
  • a positive attitude and a willingness to learn

Benefits


In addition to a competitive salary, we offer a range of benefits, including:



  • a comprehensive training program
  • opportunities for career advancement
  • competitive pay rates

Working Arrangements


This is a permanent, part-time position, working 8 hours per week on a flexible schedule. You will be required to work weekends, but not nights.


Salary Information


The estimated salary for this role is approximately £19,500 - £21,000 per annum, depending on experience.