Customer Experience Associate

3 weeks ago


Frimley, United Kingdom BGL Corporate Solutions Full time

Customer Experience Specialist (UK-Based) Opportunity

Full-time

£25K-£35K Package (range)

BGL Corporate Solutions is seeking a Customer Experience Specialist to support clients' success with our award-winning software solutions. As a key member of our UK team, you will play a vital role in delivering exceptional customer experiences.

About the Role

  • Act as the primary point of contact for clients, providing timely and effective support.
  • Build lasting relationships with clients, helping them maximise the value of BGL products and achieve their desired outcomes.
  • Collaborate with internal teams to deliver high-quality client success.

Requirements

  • Relevant experience in customer service, client success, or account management (preferably within SaaS or technology sectors).
  • Great communication skills—both written and verbal.
  • Strong organisational skills and the ability to manage multiple client needs.

About BGL Corporate Solutions

BGL Corporate Solutions is a market-leading supplier of Fintech Cloud Software for the Accounting Industry. We provide software solutions to help our clients achieve their goals.

Benefits

  • 28 Days annual leave Inc Bank Holidays
  • Additional annual leave for tenure and RDO's
  • Hybrid working arrangements
  • Learning and development opportunities including annual development budgets, development plans, paid study leave, and stretch opportunities
  • Social events including monthly lunches and annual events
  • Company Pension

Disclaimer:

By applying for this position, you acknowledge and consent to your personal data being processed and stored by BGL and shared with our Human Resources team based in Australia. Your data will be handled in accordance with UK data protection laws, and only used for recruitment and employment purposes. We are committed to protecting your privacy and will retain your information only for as long as necessary to fulfill these purposes.



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