ServiceNow Partner Excellence Manager
2 weeks ago
Role Overview
In this role, you'll be the go-to expert for keeping our customers happy, ensuring they receive top-notch service and support every step of the way. You'll build strong relationships with key stakeholders, lead regular check-ins, boost customer engagement, and spot opportunities for growth.
About the Company
We're an award-winning Elite ServiceNow Partner rapidly growing at a rate of 45% YoY. We deliver best-in-class managed services for customers using the platform.
What We Offer
A competitive salary of £70,000 base, with a potential earning of £125,000, vitality health insurance, GP & Bupa dental care, life insurance, £250 work from home set-up allowance, 4% employee pension, 25 days holiday (more with tenure), progressive parental leave policies, comprehensive training and development, onsite gym, and more.
Key Responsibilities
- Build and nurture strong connections with key stakeholders in our customer base.
- Lead regular check-ins to ensure our service delivery is always on point.
- Spot opportunities for growth and help our customers discover more ways to thrive.
- Ensure quick, hassle-free solutions to any customer questions or challenges.
- Craft creative, tailored solutions that wow our clients.
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