Resident Liaison Officer

4 weeks ago


Dudley, Dudley, United Kingdom Howells Recruitment Full time

Resident Liaison Officer - Social Housing Planned Works

We are seeking a proactive Resident Liaison Officer to join our team delivering Planned Works within the Social Housing sector. This role is based in Dudley.

Key Responsibilities include:

  • Working on planned maintenance projects
  • Full clean driving licence
  • Pre-entry visits and company inductions
  • Collect tenancy agreement/approval forms
  • Visiting tenants in their homes and advising them on when and what work is being carried out
  • Act as the main point of contact and deal with any problems/queries that the tenant may have
  • Contacting neighbourhood housing associations and establishing working relations with them
  • Visiting properties that are being refurbished with potential tenants and advising them on completion dates
  • Attending and chairing tenant forum meetings to advise tenants of works being carried out

You will be working for a modern, forward-thinking business that believes the strengths, skills and personalities of their people are the key to the group's success.



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