Motor Trade Operations Manager

17 hours ago


Beckenham, Greater London, United Kingdom Vertu Motors group Full time

We are seeking an exceptional Motor Trade Operations Manager to join our team at the brand-new Bristol Street Motors Ford Orpington and Orpington Prep Centre. This is an exciting opportunity to lead our 12-ramp workshop and 4-ramp Prep Centre, working alongside a growing and dynamic aftersales team.

The successful candidate will be responsible for overseeing the operations, ensuring high levels of customer satisfaction and service excellence. Key responsibilities include:

  • Managing costs while maintaining quality standards and customer service
  • Collecting and recording accurate customer data
  • Monitoring colleague performance
  • Providing training and coaching to team members

We require an experienced Service or Aftersales Manager with main dealer experience, able to demonstrate a track record of driving performance and profitability. Strong leadership and people management skills are essential for guiding the team to achieve their objectives. Regular travel between Ford Orpington and the Prep Centre requires a full UK driving licence.

We offer a competitive basic salary with an OTE of up to £70,000, depending on experience, along with a company car and attractive benefits package. Benefits include:

  • 25 days holiday rising with length of service plus bank holidays
  • Access to our online rewards platform
  • Preferential Service Rates
  • Colleague Purchase Scheme
  • Share Incentive Scheme
  • Pension
  • Enhanced Maternity & Paternity


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