Hospitality Team Lead
3 weeks ago
As a key member of our hospitality team, you will be responsible for managing daily operations and supervising service delivery. Your primary goal will be to inspire a vibrant team to exceed our guests' expectations.
Some of the benefits of this role include:
- Special rates on Leonardo Hotel rooms across the UK & Europe
- Company-wide recognition scheme for being your fabulous self
- Meals on duty
- Talent referral scheme with a bonus for recommending a friend to join us
- We regularly host team-building events and celebrations, such as Thank You Week and Employee Awards Celebration
- Access to the Company Pension Scheme, Life Assurance, and Wellbeing Support
- Ongoing job-related training programmes with clear paths for progression
Responsibilities and Qualities
We are looking for a motivated and creative individual who can lead by example and let their personality shine through. Some of the key responsibilities and qualities of this role include:
- Being yourself and bringing ideas to the table
- Organising and supporting during events to help create memorable moments
- Keeping the team morale high, especially when things get busy
- Being visible on the floor, so that the team knows you've got their backs
- Supporting the Food and Beverage Manager with the management of the wider team
Why Work with Us?
We look after our colleagues just as well as we look after our guests. Once you're part of the team, you're part of the Leonardo community and it's our role to keep you at the top of your game as an Assistant Manager. Our Assistant Managers hold key roles in supporting team members and Heads of Department every day, so we support your skills with our "People Programme" and "Passion 4 People Leonardo Culture" workshops. To develop your business and people skills, we also offer an 8-month "Fast Forward Programme" to help you progress to the next stage in your career.
We operate over 270 hotels across the United Kingdom and Europe and look after over 55 hotels across the UK & Ireland. With plans for major expansion over the next few years, there's never been a more exciting time to be part of our team.
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