Customer Service Specialist
3 months ago
We are seeking a highly motivated and customer-oriented Sales Assistant to join our retail team in Cheltenham, United Kingdom. As a key member of our team, you will play a vital role in delivering exceptional customer service and supporting the store's day-to-day operations.
Responsibilities:- Provide top-notch customer service by greeting and assisting customers with product selection.
- Offer expert product knowledge and advice to customers, ensuring they find the perfect products to meet their needs.
- Operate the cash register and handle transactions efficiently and accurately.
- Maintain the store's visual presentation and stock levels, ensuring a welcoming and organized environment for customers.
- Assist with stock replenishment and inventory checks to ensure seamless store operations.
- Ensure a clean and tidy store environment, adhering to high standards of cleanliness and organization.
- Meet or exceed sales targets set by store management, driving sales growth and success.
- Previous experience in retail or customer service is highly desirable.
- Excellent communication and interpersonal skills, with the ability to build strong relationships with customers and colleagues.
- Ability to work in a fast-paced environment, remaining calm and composed under pressure.
- Friendly, approachable, and customer-oriented attitude, with a passion for delivering exceptional customer service.
- Flexibility to work weekends, evenings, and holidays, with a willingness to adapt to changing store needs.
- Basic IT skills for till and stock management systems, with a willingness to learn and develop new skills.
- Competitive hourly wage and sales incentives, recognizing and rewarding outstanding performance.
- Employee discounts on store products, providing opportunities for personal shopping and savings.
- Training and development opportunities to grow within the company, supporting career advancement and professional growth.
- Friendly and supportive team environment, fostering collaboration and camaraderie among colleagues.
- Flexible working hours, allowing for a healthy work-life balance and personal flexibility.
If you are passionate about retail and customer service, and possess the skills and qualities required for this role, we encourage you to apply and become a part of our dynamic team in Cheltenham.
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