Retail Manager
4 weeks ago
We are seeking a dynamic and inspirational Retail Manager to lead, coach, and develop our team of Retail Artists to achieve sales, customer service, and operational targets.
About the RoleThis is an exceptional opportunity for you to be the Chief Executive Officer of your own store/counter. You will have total accountability for creating and executing an agile business plan to recruit and retain customers through strategic targeting, impactful in-store events, exceptional customer relationship management, and the leadership of a high-performing team.
Key Responsibilities- Lead, coach, and develop a team of Retail Artists to achieve sales, customer service, and operational targets
- Create and execute an agile business plan to recruit and retain customers
- Develop and implement strategic targeting and in-store events to drive sales and customer engagement
- Manage customer relationships and provide exceptional customer service
- Lead a high-performing team and provide coaching and development opportunities
We offer a competitive industry salary, commission scheme eligibility, annual leave and family leave, product discount/staff product concession monthly credit spend allowance, mental health wellbeing initiatives, benefits platform with exclusive discounts and offers, work-life connections – employee assistance programme, and extensive training and development opportunities.
Requirements- Proven retail management/assistant retail management experience preferably within beauty or a fast-paced retail environment
- Experience setting sales and customer service targets, sales analysis, and staff scheduling
- Previous retail operations experience including inventory and facilities management and cash reconciliation
- Proven track record of leading, coaching, and developing a team to succeed
- Experience of creating and executing in-store events
- Flexible availability across days/hours
- Proficient in Microsoft Office
- Proof of right to live and work in the country
We are Bobbi Brown Cosmetics, a leader in prestige beauty. We are committed to providing exceptional customer service and creating a positive work environment for our team members.
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