Wickes Retail Assistant Manager

2 weeks ago


Ipswich, Suffolk, United Kingdom Wickes Full time

Company Overview:

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At Wickes, we're committed to delivering an exceptional customer experience. As a key member of our team, you'll play a vital role in driving sales growth and operational excellence.

Salary: Up to £39,000 per annum (dependent on experience) + 5% annual bonus and up to £300 per month gain share bonus

About the Role:

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An Assistant Manager is the go-to person in the store on shift, responsible for inspiring colleagues to deliver outstanding customer service and overcoming any issues that arise. You'll be required to support multiple functions across the store, from helping customers plan their dream bathroom to ensuring seamless delivery operations.

Key Responsibilities:

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  • To assist with the smooth operation of the store, including managing stock, maintaining visual merchandising standards, and supporting sales initiatives
  • To provide excellent customer service, responding promptly to customer queries and concerns, and resolving issues efficiently
  • To maintain a safe working environment, adhering to company health and safety policies and procedures

Benefits:

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We offer a comprehensive benefits package, including:

  • Up to 10% employer pension contribution
  • Up to 35 days of annual leave including 8 days of bank holidays
  • 20% colleague discount
  • Savings and cashback opportunities through our Discount platform
  • Life assurance, Peppy, Aviva Digital GP, Financial Education & loans, Cycle to work scheme, and more


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