Guest Experience Director

1 month ago


London, Greater London, United Kingdom MLS Talent Full time
Job Description

MLS Talent is seeking a seasoned professional to lead and grow their events team as a Guest Experience Director.

As a key member of the Guest Experience team, you will report to the Head of Guest Experience to provide leadership, communication, and guidance to a team of events staff delivering exceptional Guest Experience elements at large-scale international events.

The ideal candidate will have a proven track record of managing teams and client relationships, as well as extensive experience in delivering high-profile sports events either from the sports agency side or rights holder side.

You will be responsible for managing a variety of relationships and have the flexibility to travel internationally and work in different cultures.

Key responsibilities will include:

  • Providing leadership and guidance to the events team
  • Developing and implementing Guest Experience strategies
  • Managing client relationships and expectations
  • Coordinating logistics and operations for large-scale events
  • Ensuring exceptional Guest Experience delivery

If you have a passion for delivering exceptional Guest Experience and leading high-performing teams, we encourage you to apply for this exciting opportunity.



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