Customer Service Representative

2 weeks ago

Chelmsford, Essex, United Kingdom Tesco Full time

About the Role

As a Tesco Mobile Retail Sales Associate, you will play a vital part in delivering an exceptional shopping experience for our customers in Springfield Road. Your primary responsibility will be to provide top-notch customer service, ensuring that every customer interaction is memorable and leaves a lasting impression.

Availability Window

Our ideal candidate will be available to work during the following times:

  • Thursday: 13:00-17:15
  • Friday: 13:00-17:15
  • Saturday: 13:00-17:15

Rate of Pay

We offer a competitive hourly rate starting from £12.44, with the possibility of an increase to £13.57 for stores within the M25 area. Additional payments may also apply depending on the location.

Guaranteed Hours

New colleagues joining us in Tesco Mobile are entitled to a minimum of 12 guaranteed hours each week. We will schedule your contracted hours within the agreed availability window, giving you 3 weeks' notice of exactly when your shifts will be.

Benefits

As a Tesco Mobile Retail Sales Associate, you will enjoy a range of benefits, including:

  • 20 days' holiday, rising to 22 days after 12 months, plus Bank Holidays
  • Flexibility to request time off from day one
  • 10% off and 15% at pay day weekends with your Colleague Clubcard, saving up to £2,000 a year
  • Access to free wellbeing services and resources to support your mind, body, and life
  • Exclusive colleague deals on handsets and sims, which can also be shared with family and friends
  • Life cover of five times your pay and an award-winning pension with matching contributions up to 7.5%
  • Benefits to suit you, including discounts, shares, and cycle to work schemes
  • Uniform provided and policies to support you throughout your career
  • Access to our colleague networks, providing a space for colleagues to come together from diverse backgrounds

Responsibilities

As a Tesco Mobile Retail Sales Associate, your key responsibilities will include:

  • Delivering a great shopping experience for customers every day, following all opening and closing routines, and ensuring all facilities are in good working order
  • Creating an impression for customers that you can be proud of, role modelling great standards of dress and being ready to serve customers
  • Following the service culture in your department, role modelling helpful and friendly service behaviours, and demonstrating enthusiasm to do what's right for customers
  • Protecting the legal brand by delivering legal compliance, understanding all safe and legal routines, and demonstrating due diligence on your department
  • Supporting your manager to control costs on your department and deliver budgets, supporting the department to maintain stock record accuracy, and being prepared for stock control routines

Requirements

We are looking for a motivated and enthusiastic individual who:

  • Passionately delivers great service, greets customers with a smile, and serves them with pride
  • Has the drive and motivation to work in a sales and service environment
  • Can adapt to working in a fast-paced, ever-changing environment
  • Has a passion for human connection
  • Can build relationships with colleagues to create a team spirit, having fun, and celebrating success
  • Is reliable, punctual, and well-presented, ready to be a brand ambassador

  • Customer Service Representative

    3 weeks ago

    Chelmsford, Essex, United Kingdom Service Care Solutions Ltd Full time

    We are seeking a skilled Customer Service Representative to join our team at Service Care Solutions Ltd. As a Housing Enquiry Advisor, you will be the first point of contact for our customers, providing outstanding service and support over the phone.Key Responsibilities:Provide advice and information on housing-related topics, helping residents navigate...

  • Customer Service Representative

    4 weeks ago

    Chelmsford, Essex, United Kingdom Service Care Solutions Full time

    Job Title: Customer Service AdvisorLocations: Chelmsford, EssexContract Type: Temp ongoingWork Pattern: Full time and part timeWe are seeking a skilled Customer Service Advisor to provide exceptional customer service to a diverse range of customers and residents over the phone. As a key point of contact, you will be responsible for providing advice and...

  • Customer Service Representative

    4 weeks ago

    Chelmsford, Essex, United Kingdom Service Care Solutions Full time

    Job Title: Customer Service AdvisorLocations: Chelmsford, EssexContract Type: Temp ongoingWork Pattern: Full time and part timeWe are seeking a skilled Customer Service Advisor to provide exceptional customer service to a diverse range of customers and residents over the phone. As a key point of contact, you will be responsible for providing advice and...

  • Customer Service Representative

    3 weeks ago

    Chelmsford, Essex, United Kingdom Gap Personnel Full time

    Customer Service RepresentativeWe are seeking an experienced Customer Service Representative to join our team at a growing retailer specializing in home and industrial equipment based in the Chelmsford area. As a Customer Service Representative, you will be responsible for delivering outstanding customer service via phone, live chat, and email, advising...

  • Customer Service Representative

    3 weeks ago

    Chelmsford, Essex, United Kingdom Adecco Full time

    Customer Service RepresentativeAt Adecco, we are seeking a highly skilled Customer Service Representative to join our team. As a Customer Service Representative, you will be the primary point of contact for customers, providing exceptional support and ensuring their satisfaction.Key Responsibilities:Handle customer inquiries via phone and email, resolving...

  • Customer Service Representative

    3 weeks ago

    Chelmsford, Essex, United Kingdom careers4a - Jobboard Full time

    Job Title: Customer Service RepresentativeContract Type: Temporary ongoingWork Pattern: Full time and part timeWe are seeking a Customer Service Representative to provide outstanding customer service to a diverse range of customers and residents over the phone.You will be the first point of contact, providing advice and assistance on a range of...

  • Customer Service Representative

    4 weeks ago

    Chelmsford, Essex, United Kingdom whitbread Full time

    Customer Service Representative - Chelmsford (Boreham) Premier InnWe're currently recruiting for a Customer Service Representative to join our team at Chelmsford (Boreham) Premier Inn. As a key member of our hospitality team, you'll be responsible for delivering exceptional customer service to our guests, ensuring their stay with us is memorable and...

  • Customer Service Representative

    4 weeks ago

    Chelmsford, Essex, United Kingdom whitbread Full time

    Customer Service Representative - Chelmsford (Boreham) Premier InnWe're currently recruiting for a Customer Service Representative to join our team at Chelmsford (Boreham) Premier Inn. As a key member of our hospitality team, you'll be responsible for delivering exceptional customer service to our guests, ensuring their stay with us is memorable and...

  • Customer Service Representative

    4 weeks ago

    Chelmsford, Essex, United Kingdom Service Care Solutions Ltd Full time

    Job Title: Customer Service AdvisorLocation: Chelmsford, EssexContract Type: Temporary ongoingWork Pattern: Full-time and part-timeWe are seeking a Customer Service Advisor to provide exceptional customer service to our residents and customers. As a key member of our team, you will be the first point of contact for a diverse range of enquiries, providing...

  • Customer Service Representative

    4 weeks ago

    Chelmsford, Essex, United Kingdom Service Care Solutions Ltd Full time

    Job Title: Customer Service AdvisorLocation: Chelmsford, EssexContract Type: Temporary ongoingWork Pattern: Full-time and part-timeWe are seeking a Customer Service Advisor to join our team at Service Care Solutions Ltd. As a key member of our contact centre team, you will be the first point of contact for our customers, providing exceptional service and...

  • Customer Service Representative

    4 weeks ago

    Chelmsford, Essex, United Kingdom Service Care Solutions Ltd Full time

    Job Title: Customer Service AdvisorLocation: Chelmsford, EssexContract Type: Temporary ongoingWork Pattern: Full-time and part-timeWe are seeking a Customer Service Advisor to join our team at Service Care Solutions Ltd. As a key member of our contact centre team, you will be the first point of contact for our customers, providing exceptional service and...

  • Customer Service Representative

    4 weeks ago

    Chelmsford, Essex, United Kingdom Service Care Solutions Ltd Full time

    Job Title: Customer Service AdvisorLocation: Chelmsford, EssexContract Type: Temporary OngoingWork Pattern: Full-time and Part-timeWe are seeking a skilled Customer Service Advisor to join our team at Service Care Solutions Ltd. As a key member of our contact centre, you will provide exceptional customer service to a diverse range of customers and residents...

  • Customer Service Representative

    4 weeks ago

    Chelmsford, Essex, United Kingdom Service Care Solutions Ltd Full time

    Job Title: Customer Service AdvisorLocation: Chelmsford, EssexContract Type: Temporary OngoingWork Pattern: Full-time and Part-timeWe are seeking a skilled Customer Service Advisor to join our team at Service Care Solutions Ltd. As a key member of our contact centre, you will provide exceptional customer service to a diverse range of customers and residents...

  • Customer Service Representative

    3 weeks ago

    Chelmsford, Essex, United Kingdom First Home Improvement Full time

    Customer Service & Sales Representative OpportunityWe are seeking a dynamic and results-driven individual to join our team as a Customer Service & Sales Representative. As a key member of our First Home Improvement team, you will be responsible for engaging with customers, building lasting relationships, and driving sales growth.Key Responsibilities:Develop...

  • Customer Service Representative

    3 weeks ago

    Chelmsford, Essex, United Kingdom SSP Full time

    About the Role:We are seeking a skilled Customer Service Representative to join our dynamic team at SSP. As a Customer Service Representative, you will be the face of our company, providing exceptional customer experiences and ensuring a clean, safe, and welcoming environment for our customers.Key Responsibilities:Engage with customers and provide...

  • Customer Service Representative

    3 weeks ago

    Chelmsford, Essex, United Kingdom Pret - Essex AREA Full time

    Customer Service Representative, Chelmsford£11.60 an hourWe are seeking a motivated Customer Service Representative to join our team in Chelmsford. As a key member of our Front of House team, you will be responsible for delivering exceptional customer service and working collaboratively with our Kitchen Team to prepare delicious products.Key...

  • Customer Service Representative

    3 weeks ago

    Chelmsford, Essex, United Kingdom Pret - Essex AREA Full time

    Pret - Essex Area£11.60 an hourWe are seeking enthusiastic and passionate individuals to join our Front of House and Kitchen teams as Customer Service Representatives. As part of our team, you will be responsible for delivering great customer service and preparing delicious products.We have the following positions available:Full-time - Shifts are spread...

  • Customer Service Representative

    4 weeks ago

    Chelmsford, Essex, United Kingdom beBee Professionals Full time £25,000 - £35,000

    We are looking for a Customer Service Representative to join our team at beBee Professionals in Chelmsford. As a key member of our team, you will be responsible for delivering exceptional customer service and support, while working collaboratively with colleagues to achieve operational success.Key Responsibilities:Engage with customers, providing service and...

  • Customer Service Representative

    3 weeks ago

    Chelmsford, Essex, United Kingdom Adore Recruitment Full time

    Customer Service RoleWe are seeking a skilled Customer Service Representative to join our team at Adore Recruitment. The ideal candidate will have experience in a customer-facing environment and be able to provide exceptional service to our clients.Key Responsibilities:Provide high-level customer service via phone, email, and live chatProcess orders and...

  • Customer Service Representative

    3 weeks ago

    Chelmsford, Essex, United Kingdom Heathrow Personnel Full time

    Job Summary:We are seeking a skilled Customer Service Representative to join our team at Heathrow Personnel. As a key member of our freight forwarding team, you will be responsible for updating customers on deliveries and collections, liaising with customs departments, and communicating with overseas agents.Key Responsibilities:Provide exceptional customer...