Front of House Team Leader
4 weeks ago
Are you passionate about delivering exceptional customer experiences in a fast-paced hospitality environment? We are seeking an experienced and enthusiastic Front of House Team Leader to join our vibrant pub located on the scenic riverside in Hammersmith.
Our pub is a bustling riverside venue that's popular with locals and visitors, offering a welcoming atmosphere, delicious food, and a great selection of drinks. As a Front of House Team Leader, you'll be at the heart of ensuring our guests have an exceptional experience.
Key Responsibilities:
- Lead and motivate the front of house team to deliver high standards of service.
- Manage daily operations, ensuring smooth service during busy periods.
- Train, support, and guide staff to deliver excellent customer service.
- Ensure cleanliness, safety, and organisation across all front of house areas.
- Handle customer queries, complaints, and reservations in a professional manner.
- Work closely with the management and the kitchen team to maintain a seamless guest experience.
As a Front of House Team Leader with Greene King, you'll enjoy a competitive salary, pension contribution, and a range of benefits including:
- A competitive salary and pension contribution.
- Discounts on food and drink for you and your loved ones.
- Free employee assistance program.
- Discounts at our Greene King Inns and hotels.
- Refer a friend scheme.
- Wagestream.
- Retail discounts.
Join our team and take the first step towards a rewarding career in hospitality.
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