Front of House Team Leader

4 weeks ago


London, Greater London, United Kingdom Greene King Full time

Are you passionate about delivering exceptional customer experiences in a fast-paced hospitality environment? We are seeking an experienced and enthusiastic Front of House Team Leader to join our vibrant pub located on the scenic riverside in Hammersmith.

Our pub is a bustling riverside venue that's popular with locals and visitors, offering a welcoming atmosphere, delicious food, and a great selection of drinks. As a Front of House Team Leader, you'll be at the heart of ensuring our guests have an exceptional experience.

Key Responsibilities:

  • Lead and motivate the front of house team to deliver high standards of service.
  • Manage daily operations, ensuring smooth service during busy periods.
  • Train, support, and guide staff to deliver excellent customer service.
  • Ensure cleanliness, safety, and organisation across all front of house areas.
  • Handle customer queries, complaints, and reservations in a professional manner.
  • Work closely with the management and the kitchen team to maintain a seamless guest experience.

As a Front of House Team Leader with Greene King, you'll enjoy a competitive salary, pension contribution, and a range of benefits including:

  • A competitive salary and pension contribution.
  • Discounts on food and drink for you and your loved ones.
  • Free employee assistance program.
  • Discounts at our Greene King Inns and hotels.
  • Refer a friend scheme.
  • Wagestream.
  • Retail discounts.

Join our team and take the first step towards a rewarding career in hospitality.



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