Customer Service Executive

17 hours ago


Reigate, Surrey, United Kingdom SCG Full time
Role Overview
Southern Communications Group (SCG) is a dynamic telecommunications business with a reputation for excellent customer service. We are seeking a highly enthusiastic individual to join our Sales team in Reigate, supporting comprehensive training and competitive earnings capabilities.

About the Role
The successful candidate will be responsible for outbound communications via telephone, email, and social media to both prospective new and existing customers. Key skills include building relationships, identifying and developing new business opportunities, and creating brand awareness.

Key Responsibilities
• Create brand awareness and build relationships with customers through various communication channels
• Identify and develop new business opportunities through cross-selling and up-selling
• Work closely with the Sales team to achieve sales targets and maximize earnings potential

Requirements
• Excellent communication and interpersonal skills
• Ability to work in a fast-paced environment and meet deadlines
• Strong problem-solving and initiative-taking skills

What We Offer
• Competitive basic salary: £30,000 - £35,000 per annum
• Uncapped commission and bonuses for achieving sales targets
• Comprehensive training and support from the beginning of your career
• Opportunity to work with an ambitious team and contribute to the company's growth and success

About SCG
SCG is a dynamic and fast-paced telecommunications business with a reputation for excellent customer service and unrivalled career development opportunities. Our services combine multiple disciplines, including unified communications, networks, business mobile, private cloud, and managed IT and cyber security services.

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