Commercial Services Executive
2 weeks ago
Job Description
We are looking for an experienced Commercial Services Executive to join our team in the UK. The successful candidate will have a strong background in commercial operations and be able to execute Epyx & Corpay processes with precision and accuracy.
This is a full-time permanent role working 3 days in the office (Tuesday, Wednesday, and Thursday) and 2 days working from home (Monday and Friday). We offer a competitive salary of £35,000 - £40,000 per annum, depending on experience.
Responsibilities:
- Execute Epyx & Corpay processes accurately and efficiently.
- Process cash, reports, and customer interactions related to settlement activities.
- Identify and handle overdue settlement accounts, escalating to line manager as needed.
- Work directly with customers and suppliers to support claims procedures and meet KPIs.
- Build strong relationships with internal and external colleagues, suppliers, and customers.
- Contribute to service delivery levels by guiding others and supporting decision-making processes.
- Provide timely responses and resolutions to internal and external queries.
- Meet departmental targets and deadlines.
- Maintain internal databases with customer data for assessment purposes.
- Ensure GDPR compliance when handling payment information.
Requirements:
- Excellent communication skills.
- Customer-focused with strong phone skills.
- Strong listening skills and problem-solving abilities.
- Good numeracy skills.
- Computer literate with strong Excel skills.
- Time management skills.
- Commercial awareness.
- Attention to detail.
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