Commercial Services Executive

2 weeks ago


Reigate, Surrey, United Kingdom Fleetcor Europe LTD Full time

Job Description

We are looking for an experienced Commercial Services Executive to join our team in the UK. The successful candidate will have a strong background in commercial operations and be able to execute Epyx & Corpay processes with precision and accuracy.

This is a full-time permanent role working 3 days in the office (Tuesday, Wednesday, and Thursday) and 2 days working from home (Monday and Friday). We offer a competitive salary of £35,000 - £40,000 per annum, depending on experience.

Responsibilities:

  • Execute Epyx & Corpay processes accurately and efficiently.
  • Process cash, reports, and customer interactions related to settlement activities.
  • Identify and handle overdue settlement accounts, escalating to line manager as needed.
  • Work directly with customers and suppliers to support claims procedures and meet KPIs.
  • Build strong relationships with internal and external colleagues, suppliers, and customers.
  • Contribute to service delivery levels by guiding others and supporting decision-making processes.
  • Provide timely responses and resolutions to internal and external queries.
  • Meet departmental targets and deadlines.
  • Maintain internal databases with customer data for assessment purposes.
  • Ensure GDPR compliance when handling payment information.

Requirements:

  • Excellent communication skills.
  • Customer-focused with strong phone skills.
  • Strong listening skills and problem-solving abilities.
  • Good numeracy skills.
  • Computer literate with strong Excel skills.
  • Time management skills.
  • Commercial awareness.
  • Attention to detail.

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