IT Support Specialist
4 weeks ago
Celtic Football Club, a renowned organization in the football industry, seeks an experienced Technical Assistant to join their Ticket Office team.
Responsibilities- Provide expert technical support and advice to colleagues within the Ticket Office.
- Configure and update software that powers the department, ensuring optimal performance and functionality.
- Manage technical aspects of the Ticket Office website.
- Offer basic IT support to colleagues, addressing their technical needs and queries.
The ideal candidate will possess excellent problem-solving skills, with the ability to work effectively in a fast-paced environment. Proficiency in SQL Server, Excel query skills, and experience providing basic IT and technical support are essential.
Requirements- Experience with SQL Server and Excel query skills for data analysis.
- Business acumen to understand and ensure data accuracy.
- Proficiency in Tableau, Power BI, or similar reporting tools.
- Intermediate SQL and Excel query skills.
- Beneficial experience with Direct Debit Software/BACS.
- Knowledge of football ticketing software is advantageous.
- Ability to work flexible hours, including weekends, evenings, and match days.
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