Licensing Officer

4 weeks ago


Bilston, Midlothian, United Kingdom Adecco UK Limited Full time
Job Title: Licensing Officer

We are seeking a highly organized and detail-oriented Licensing Officer to join our team at Adecco UK Limited. As a Licensing Officer, you will play a crucial role in the processing of applications for licenses, permits, and registrations within the Private Hire Vehicle Licensing department of City of Wolverhampton Council.

Key Responsibilities:
  • Contribute to the efficient and effective operation of Licensing Services, ensuring that all tasks are completed to a high standard and deadlines are met.
  • Process and issue applications for licenses and registrations, ensuring that all necessary fees are received and records are accurately maintained.
  • Provide exceptional customer service to the public, local businesses, and other council officers, responding to queries and providing advice and information on licensing activities.
  • Operate and maintain registers, records, and statistics, both manual and computer systems, to ensure accurate and up-to-date information.
  • Prepare and present reports to appropriate officers and members, highlighting key trends and areas for improvement.
  • Collaborate with colleagues to achieve team goals and objectives, sharing knowledge and expertise to drive service improvement.
  • Stay up-to-date with relevant laws, regulations, and policies, ensuring that all activities are compliant with City of Wolverhampton Council's Constitution and other Codes of Conduct.
Requirements:
  • Excellent communication and interpersonal skills, with the ability to work effectively with diverse stakeholders.
  • Strong organizational and time management skills, with the ability to prioritize tasks and meet deadlines.
  • Proficiency in using computer systems and software, including Microsoft Office and other relevant tools.
  • Ability to work independently and as part of a team, with a flexible approach to working hours and tasks.
  • Commitment to delivering high-quality service and continuous improvement, with a focus on customer satisfaction and service excellence.

We offer a competitive salary and benefits package, as well as opportunities for professional development and growth. If you are a motivated and detail-oriented individual with a passion for delivering exceptional service, we encourage you to apply for this exciting opportunity.


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