Customer Experience Host
2 days ago
As a Customer Experience Host at Greene King, you will play a key role in delivering exceptional experiences for our customers. With a passion for providing warm welcomes and excellent service, you will be the face of our brand, ensuring every guest feels valued and leaves with a lasting impression.
We're looking for individuals who are passionate about delivering outstanding customer service, have a keen eye for detail, and can work effectively as part of a team. As a Customer Experience Host, you will be responsible for creating memorable experiences for our customers, from greeting and serving food to assisting with drinks and maintaining a safe and clean environment.
Key Responsibilities:
- Provide personalized service to each customer, ensuring their needs are met and exceeded
- Knowledge of menu offerings, making recommendations to customers and ensuring accurate orders
- Greet, serve, and look after customers throughout their dining experience
- Assist bar staff in preparing drinks to specification and customer expectations
- Maintain a safe, legal, and clean environment, addressing any issues promptly and efficiently
What We Offer:
- A competitive salary, plus pension contribution
- The opportunity to develop your skills and progress within our company
- Discounts on food and drink across our brands
- A free employee assistance program for mental health, well-being, and more
- Access to Wage Stream, allowing you to access your wages before payday
- Retail discounts with Superdrug and other partners
Estimated Salary: £19,500 - £21,000 per annum, depending on location and experience. This is a full-time position, working approximately 40 hours per week.
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