Customer Experience Host

2 days ago


Crewe, Cheshire East, United Kingdom Greene King Full time
Greene King Waiting Staff Opportunity

As a Customer Experience Host at Greene King, you will play a key role in delivering exceptional experiences for our customers. With a passion for providing warm welcomes and excellent service, you will be the face of our brand, ensuring every guest feels valued and leaves with a lasting impression.

We're looking for individuals who are passionate about delivering outstanding customer service, have a keen eye for detail, and can work effectively as part of a team. As a Customer Experience Host, you will be responsible for creating memorable experiences for our customers, from greeting and serving food to assisting with drinks and maintaining a safe and clean environment.

Key Responsibilities:

  • Provide personalized service to each customer, ensuring their needs are met and exceeded
  • Knowledge of menu offerings, making recommendations to customers and ensuring accurate orders
  • Greet, serve, and look after customers throughout their dining experience
  • Assist bar staff in preparing drinks to specification and customer expectations
  • Maintain a safe, legal, and clean environment, addressing any issues promptly and efficiently

What We Offer:

  • A competitive salary, plus pension contribution
  • The opportunity to develop your skills and progress within our company
  • Discounts on food and drink across our brands
  • A free employee assistance program for mental health, well-being, and more
  • Access to Wage Stream, allowing you to access your wages before payday
  • Retail discounts with Superdrug and other partners

Estimated Salary: £19,500 - £21,000 per annum, depending on location and experience. This is a full-time position, working approximately 40 hours per week.



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