Store Operations Manager

7 days ago


Crewe, Cheshire East, United Kingdom Smiggle Full time

About Smiggle

We are currently seeking an experienced Store Operations Manager to join our team at our Homebush DFO store.

The successful candidate will have a passion for our products and be delighted by kids and parents alike. They will approach every day with an attitude of play, creating a great store experience for all customers.

Key Responsibilities:

  • Create a safe working environment for your team and customers.
  • Maximise every sales opportunity to achieve both individual and store sales targets.
  • Develop, train and succession plan your team to increase productivity.

About You

To excel in this role, you will need:

  • Experience in developing and coaching a team and providing praise & improvement feedback.
  • Previous leadership experience, ideally in retail.
  • Ability to provide a genuine and unique customer experience.

Benefits and Salary

We offer:

  • A competitive salary ranging from $80,000 to $120,000 per year.
  • Structured 3 month training plan with Buddy Manager support.
  • Development plans to support your ongoing growth.
  • 50% staff discounts on Smiggle product.
  • Flexible roster options available supporting a healthy work/life balance.

About the Role

This is a full-time position requiring availability over weekends, late night trading hours and public holidays. The ideal candidate will be able to drive sales with their team to achieve targets and KPIs while controlling wage spend and stock loss targets.



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