Retail Store Manager

3 weeks ago

Crewe, Cheshire East, United Kingdom Smiggle Full time

About the Role

We are seeking an experienced Retail Store Manager to join the Smiggle Team at our Homebush DFO store. As a key member of our team, you will be responsible for coaching, developing, and providing feedback to your team to maximise sales opportunities.

To excel in this role, you will have a passion for our products and a genuine desire to deliver exceptional customer experiences. You will approach every day with an attitude of play and a focus on creating a great store experience for all customers.

Key Responsibilities

  • Create a great store experience for all customers
  • Drive sales with your team to achieve targets and KPIs
  • Maximise every sales opportunity to achieve both individual and store sales targets
  • Develop, train, and succession plan your team to increase productivity
  • Create a safe working environment for your team and customers
  • Daily management of stock to minimise stock loss and maximise sales
  • Implement visual merchandising strategies and promotional changes
  • Roster your team in line with stores trading profile

What You'll Bring

  • Experience in developing and coaching a team and providing praise and improvement feedback
  • Previous leadership experience, ideally in retail
  • Ability to provide a genuine and unique customer experience
  • Proven ability to achieve sales and KPIs while controlling wage spend and stock loss targets
  • Previous visual merchandising experience working from a brief preferred

What We Offer

  • Structured 3-month training plan with Buddy Manager support
  • Development plans to support your ongoing growth
  • Competitive pay and the opportunity for monthly incentives
  • 50% staff discounts on Smiggle products
  • Dedicated leadership training and internal career opportunities across 7 brands and over 1,000 retail outlets
  • Flexible roster options available to support a healthy work-life balance
  • The opportunity to join an international brand

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