Retail Store Manager

1 month ago

Crewe, Cheshire East, United Kingdom Smiggle Full time

About the Role

We are seeking an experienced Retail Store Manager to join our Smiggle team at our Parramatta store in Western Sydney. As a key member of our team, you will be responsible for maximizing sales opportunities through coaching, developing, and providing feedback to your team.

To excel in this role, you will have a passion for our products and a genuine enthusiasm for delivering exceptional customer experiences. You will approach every day with a positive attitude, a willingness to learn, and a commitment to excellence.

Key Responsibilities

  • Create a great store experience for all customers
  • Drive sales with your team to achieve targets and KPIs
  • Maximize every sales opportunity to achieve both individual and store sales targets
  • Develop, train, and succession plan your team to increase productivity
  • Create a safe working environment for your team and customers
  • Daily management of stock to minimize stock loss, and maximize sales
  • Implement visual merchandising strategies and promotional changes
  • Roster your team in line with stores trading profile

What You'll Bring

  • Experience in developing and coaching a team and providing praise and improvement feedback
  • Previous leadership experience, ideally in retail
  • Ability to provide a genuine and unique customer experience
  • Proven ability to achieve sales and KPIs while controlling wage spend and stock loss targets
  • Previous Visual Merchandising experience working from a brief preferred

What We Offer

  • Structured 3-month training plan with Buddy Manager support
  • Development plans to support your ongoing growth
  • Competitive pay and the opportunity for monthly incentives
  • 50% staff discounts on Smiggle product
  • Dedicated leadership training and internal career opportunities across 7 brands and over 1,000 retail outlets
  • Flexible roster options available supporting a healthy work-life balance
  • The opportunity to join an international brand

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