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Retail Store Leadership Role

2 months ago


Crewe, Cheshire East, United Kingdom Costa Coffee Full time

About the Role

We're seeking a highly skilled and experienced Store Manager to join our team at Costa Coffee. As a Store Manager, you'll be responsible for delivering exceptional customer experiences, driving sales growth, and leading a team of talented individuals.

Key Responsibilities

  • Lead and develop a high-performing team to deliver excellent customer service and sales results
  • Manage store operations, including stock management, labour planning, and inventory control
  • Develop and implement effective sales and marketing strategies to drive business growth
  • Ensure compliance with company policies, procedures, and standards
  • Collaborate with the wider Costa Coffee team to achieve business objectives

What We're Looking For

  • A proven track record of leadership and management experience in a retail environment
  • Excellent communication and interpersonal skills
  • Able to work effectively in a fast-paced environment and prioritize tasks to meet deadlines
  • Strong business acumen and analytical skills
  • A passion for delivering exceptional customer experiences

What We Offer

  • A competitive salary and bonus scheme
  • Ongoing training and development opportunities
  • A comprehensive benefits package, including healthcare and pension
  • A fun and dynamic work environment with a passionate team
  • The opportunity to work for a leading coffee brand with a strong commitment to quality and customer satisfaction