Customer Experience Ambassador

5 days ago


Crewe, Cheshire East, United Kingdom Mecca Bingo Full time
About Mecca Bingo

We are a leading operator of bingo clubs in the UK, offering an exciting and dynamic work environment.

Salary and Benefits

This role comes with a competitive salary, estimated to be around £20,000 per year, depending on location. Our benefits package includes paid breaks, industry-leading Employee Rewards platform, 50% discount across food and soft drinks, Company Sick Pay Scheme, Pension, Life Assurance, Employee Assistance Programme, and access to in-venue Mental Health First Aiders.

Job Description

Our Customer Experience Ambassadors are trained to provide exceptional service to our customers, ensuring they have a memorable experience at our venues. We are looking for adaptable, caring, and hardworking individuals who can communicate effectively and build strong relationships with our customers.

You will work across all sections of the venue, handling customer inquiries, resolving issues, and providing solutions that meet their needs. Your ability to think creatively and find ways to make our customers' visit special is essential to this role.

We value individuals who are friendly, approachable, and committed to delivering outstanding service. If you have a positive attitude, a passion for customer satisfaction, and a willingness to learn and grow, we want to hear from you

Requirements
  • Good communication skills and ability to build strong relationships with customers
  • Adaptability and flexibility to work in a fast-paced environment
  • Able to work independently and as part of a team
  • Friendly and approachable demeanor
Additional Information

This is a fantastic opportunity to join a dynamic team and contribute to delivering exceptional customer experiences. If you are passionate about customer satisfaction and enjoy working in a fun and fast-paced environment, apply now



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