Deputy Premium Operations Manager

4 weeks ago


London, Greater London, United Kingdom Levy Full time
Job Description

Levy UK & Ireland is a vibrant and exciting sector of Compass Group, the world's largest catering company. We work at some of the greatest venues in the world, delivering legendary experiences in food, drink, and hospitality.

About the Role

We are seeking a highly skilled and experienced Deputy Premium Operations Manager to join our team. As a key member of our operations team, you will assist the Premium Operations Manager in ensuring the highest possible delivery of hospitality in all premium outlets and areas within the venue.

Key Responsibilities
  • Assist the Premium Operations Manager in overseeing service throughout all Premium areas, leading by example and establishing a visible presence.
  • Make an outstanding guest experience in all Premium outlets in the venue.
  • Identify areas for process or product improvement and implement strategies to enhance operational efficiency aligning with the Business Transformation Plan.
  • Assist the Premium Operations Manager in overseeing staffing levels and payroll cost analysis.
  • Collaborate with other departments and managers to streamline workflows and implement best practices.
Requirements
  • A naturally confident leader, with senior management experience to inspire large operational teams to deliver results.
  • Confidently able to manage a mixed portfolio of outlets and business functions.
  • Senior management presence to engage with client, peers and functional specialists.
  • Positive and passionate focus on food - a natural flare for hospitality.
  • Excellent communication skills.
  • Experience of working with a client group.
  • Previous P&L accountability and evidence of commercial nous.
  • Exudes confidence, energy and charisma.
  • Can effectively switch between being the leader and a team player according to the situation at hand.
  • Structured approach but also demonstrates flexibility and agility.
  • Calm and resilient. Not deterred by an unforeseen challenge.
  • Problem solving skills.
  • Willing to work evenings and weekends as required.
What We Offer
  • Competitive salary and benefits package.
  • Opportunities for career development and progression.
  • A dynamic and supportive work environment.
  • Access to exclusive employee benefits and discounts.


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