Deputy Head of Premium Operations Lead
3 weeks ago
Job Title: Deputy Head of Premium Operations
Description:
This is an exciting opportunity for a highly experienced and motivated individual to join our team as a Deputy Head of Premium Operations. As a key member of our management team, you will be responsible for supporting the Head of Premium in the planning and delivery of our premium hospitality operation.
Key Responsibilities:
- Assist the Head of Premium with the planning and delivery of the premium hospitality operation.
- Demonstrate a deep understanding and appreciation of hospitality standards.
- Work closely with stakeholders to identify new and innovative solutions.
- Lead and develop a high-performing team.
- Ensure the team has thorough and up-to-date product and service knowledge.
- Support with financial analysis and reporting.
- Maintain consistently high brand standards.
Requirements:
- Proven experience of managing large operational teams.
- Confident in managing multiple food and beverage outlets.
- Previous P&L accountability.
- Ability to manage and inspire a team.
- Strong problem-solving skills with the ability to adapt as required.
- Ability to work under pressure in a fast-paced environment.
- Passionate about providing outstanding service.
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