Sales Support Specialist

4 hours ago


Houghton Regis, United Kingdom Think Specialist Recruitment Full time
Job Title: Sales Support Executive

We are seeking a highly motivated and organized Sales Support Executive to join our team at Think Specialist Recruitment. As a Sales Support Executive, you will play a crucial role in supporting our sales team in delivering exceptional customer service and driving business growth.

Key Responsibilities:
  • Manage inbound calls and online enquiries to provide timely and accurate responses to customers.
  • Raise quotations and process incoming orders, ensuring accurate information is used to fulfill orders correctly and on time.
  • Identify and assess customer needs to achieve satisfaction and build sustainable relationships.
  • Manage relationships with suppliers to ensure goods are manufactured and delivered as required.
  • Meet personal and team KPIs and targets, and be responsible for administration on our in-house systems (CRM) and supplier portals.
Requirements:
  • Excellent communication skills, with strong phone contact handling and active listening.
  • Customer orientation and ability to adapt/respond to different types of characters.
  • Ability to multi-task, prioritize, and manage time effectively.
  • High level of organization and computer literacy, with the ability to adapt to new systems quickly.
  • Good working knowledge of Microsoft Office and a strong team player.

Think Specialist Recruitment is an independent support staff recruitment agency based in Hemel Hempstead, working across the Herts, Beds, and Bucks area. We specialize in permanent, temporary, and contract recruitment, with areas of expertise including administration, customer service, PA/secretarial, human resources, accountancy and finance, sales admin/sales support, marketing, and IT Helpdesk/IT support.



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