Asset Operational Lead

3 weeks ago

London, Greater London, United Kingdom Citi Full time
Job Summary

The Global Operations Control Testing Utility is responsible for the testing of controls designed and executed by Citi's Global Operations Functions teams. The Global Core Operations Control Testing Team Leader - SVP - reports to the Global Operations Control Testing Head within Global Functions Control Testing Utility in the COO organization's Central Controls Capabilities.

Key Responsibilities
  • Lead and direct a team of controls testing professionals responsible for supporting control testing planning and execution.
  • Assess control design, design control testing tools, develop control testing procedures, ensure control testing transitions, disposition exceptions, and develop insights for all controls within COO and CBNA.
  • Carry key responsibility for Control Design Assessment (CDA) by resolving escalations, defining the work plan, and designing the quality review process.
  • Perform decision-making of control testing design activity, which includes approving/signing-off, undertaking escalations, and owning Internal Audit and issue management related actions.
  • Approve testing procedures in Confluence and is responsible for delivering relevant procedures to Internal Audit reviews and issue remediation.
  • Maintain resource forecast for own team as well as forecasting for successful controls testing transition and Central Execution training.
  • Have the ultimate decision on controls testing outlier escalations.
  • Handle control testing interactions with senior managers at Director or Managing Director levels.
  • Represent control testing in Operational Risk Forums (ORF) and senior meetings as needed and work with each respective team to finalize materials.
  • Develop and drive quality-checking routines to ensure compliance with all relevant policies, operating guides, and owned control testing.
  • Support team members on topics ranging from testing design and execution to performance management and control testing platforms basics.
  • Help driving continuous improvements in accuracy, efficiency, timeliness, and quality of MCA control design assessment and controls testing.
  • Maintain relationships and drive accountability with partners and stakeholders to drive control testing's success in support of the business's strategy.
Requirements
  • Relevant experience in Global Core Operations, Risk & Controls roles, years of direct management experience preferred.
  • Good understanding of Financial Services products and services.
  • Subject matter expert on controls design, execution and/or control testing.
  • Advanced skills in MS Word, MS Excel, MS PowerPoint, and MS SharePoint.
  • Independent thinker and able to perform a credible challenge of businesses/functions.
  • Ability to work effectively on virtual teams, including across different geographies and time zones preferred.

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