Customer Service Representative

6 days ago


Edmonton, Greater London, United Kingdom beBee Professionals Full time £22,000 - £35,000

BeBee Professionals is seeking a talented Customer Service Representative to provide exceptional support to our customers in Edmonton, United Kingdom. As the first point of contact, you will be responsible for delivering excellent service and resolving queries efficiently.

Salary: £25,000 - £35,000 per annum, depending on experience

Job Description
  • Handle incoming customer calls, emails, and chat inquiries
  • Provide accurate information regarding products and services
  • Resolve customer issues promptly and escalate when necessary
  • Process customer orders and manage account information
  • Maintain records of customer interactions and follow-up tasks

Required Skills and Qualifications:

  • Previous experience in a customer service role
  • Excellent communication and problem-solving skills
  • Ability to handle high-volume queries with attention to detail
  • Proficiency in Microsoft Office and CRM systems

Benefits:

  • Competitive salary with performance-based incentives
  • Pension scheme and healthcare benefits
  • Training and development opportunities
  • Supportive work environment with clear career progression


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